I Mohan Singh, a retired Air Force personnel made my father admitted (through my younger brother) in Fortis escorts hospital NIT Faridabad on 07 Dec 21 for Hernia operation. I also took the appointment one week prior, for the same. Doctors carried out the operation with thorough professionalism and great care. I am grateful and thankful to them from my deepest core of heart.
But l am very sad by the arbitrary and disrespectful behaviour of hospital management. As per ECHS facilities, me and my dependents are authorised for Semi- Private room facilities. Immediately after operation the hospital management shifted my father to the general ward, without even verbally informing me on the issue, whereas l took the permission for the operation one week in advance. However, for the formality sake they made me to sign so many documents. Though it was not an emergency and also prior appointment was obtained for it, still they failed to provide the authorised facilities. When enquired the concerned staff, they behaved arbitrarily and in a very rude manner by giving the reason of non availability of rooms, hence shifted to general ward.
I am quite disheartened by this incident. How can they curtail/ deny the authorised facilities of govt of India.
Please look into the matter. Waiting for a prompt response and action in this regard.
Thanking you
Mohan Singh Was this information helpful? | 
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