Fortis Escorts Heart Institute — Return of Cancellation charges against Angiography Test

Address:

Okhla Road, New Delhi, Delhi 110025

I brought my papa for an angiography test on 11/07/2022. But since it was not found good there. I took my papa back. I made the payment of 18000/- via CITI bank debit card. We canceled the test. The IPD fellow (Rupesh) told me that this amount will be directly transferred to your bank account within 5-7 working days. Since Wednesday (27/07/2022), I have been trying to connect with them so that I can ask them about their status. Once I got connected with Rupesh that day he told me that he will call me within an hour. He didn't. Today again I tried 7 times. They were transferring my call but this fellow didn't pick up my call. Instead of him, there was a lady (don't know her name). She picked in my third attempt and said that he is having his lunch. I said that I called 45 mins back and that time again you said the same. Then she started saying hello! hello! hello! and disconnected my call. I tried again then after seeing my number she disconnected. I don't understand what kind of service fortis is giving! I don't want to listen to anything, I just want my money back. This hospital is pathetic, giving mental stress.