[Resolved]  Fortis Healthcare — Misbehavior of an employee towards the patient

Address:

Fortis Hospital, Mulund

Mrs.Deepali Onekar who works in the Radiation oncology department she is a receptionist and deals with the TPA work of the patients. She is said to be very rude with the patients. My mother is a patient suffering from infiltrative ductal carcinoma grade 3 was about to get treatment but before that as per doctor Dr.Rupal Chheda has demanded we gave the said test reports which were done previously. By other doctors and had submitted the same but now she is asking for new things and i am also not there its just my parents have to run here and there and they are weak and i had to leave urgently i had asked her earlier as well if there is something which i can give she acted rude to me as well and told dont ask me again and again she doesn't clearify properly and now she is asking my parents for new reports and harassing them, my mom is not well and still she is acting like this, please take the needful action on her.