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Fortis Healthcare Complaints & Reviews

www.fortishealthcare.com

3.2

Updated: Feb 11, 2026

Complaints 694

Resolved

423

Unresolved

271

Good! Fortis Healthcare values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Fortis Healthcare step up their efforts to fully resolve all complaints 👍

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Fortis Healthcare reviews & complaints(694)

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Address: Fortis Healthcare Ltd. Tower A, Unitech Business Park Block â€“ F, South City 1, Sector â€“ 41 Gurgaon, Haryana â€“ 122001

I am writing regarding the refund communication sent in response to my email dated January 3, 2026. A message was forwarded to me through my brother’s phone in India, stating:
“DEAR BHUPENDRA DEVSHI KHONA, YOUR REFUND REQUEST FOR UID 14267934, EPISODE NO11432/26/1115 OF AMOUNT 110468.00 HAS BEEN APPROVED. THE REFUND WOULD BE PROCESSED WITHIN 4 - 7 WORKING DAYS. HOSPITAL: FORTIS HOSPITAL, MULUND, MUMBAI – FORTIS HEALTHCARE.”br...

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Address: Gurgaon

Dear Fortis Healthcare Team,
I am writing formally to express dissatisfaction with the care and the handling of the billing and insurance claim process. This email addresses the recent hospitalization of my younger brother Prashant Khurana at your facility on 22nd July 2025 through the emergency department and expected a grievance regarding the same. The reason for admission was chest pain and accelerated hypertension.
The...

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Address: Fortis Hospital, Noida

My father was admitted in fortis hospital sector 62 Noida from 16th March to 17th March and UHID 11370114 And we have shared feedback that 3 extra doctor visiting charges has been taken in the bill even though doctors do not visit to see the patient. And extra 10000 HDU charges was taken by the hospital

And I have visited the hospital for the same concerns 3 times. And We had call with Doctor Administrator 2-3 times from Fotis...

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Address: Divya Dhaila 192

This in reference to my hospitalization and treatment in Fortis from 4th May '24 till 21st may'24 (UHID[protected]
During my treatment I was on strict NPO till my discharge, but Rs 800 for meal was charged every day. I had sent mails to "feedback & reach us ids" but no acknowledgment so far.
It's been 6 months now . there is no revert or acknowledgment from your side. I called all the mentioned numbers...

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Address: Shalimar Bag

I went to do an abdominal CT scan on 19.02.2025 at Fortis Shalimar Bag. UHID 11540337. 1.Although my husband had asked the day before about any necessary requirements and appointment, they did not inform about the requirements for a KFT report b. 2 hours fasting before the test. It caused me some inconvenience. 2. The people at the scan room asked me to sign a consent form without explaining the dangers and risks, I was supposed to be infomed...

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Address: Fortis Hospital Mohali

Patient Appointment Related Irregularities - Incident On 28 July 2024 Fortis Mohali

Dear Sir,

Perhaps it will be worthwhile to investigate as to why patients seeking doctors appointments in the Fortis Hospitals are being given appointment dates and appointment timings based on whether cash is being given or whether the patient is being subsidised by some 'cashless' govt/insurance scheme or is from ECHS.
br...

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My mother Revati Kinnarkar had CABG done at Fortis Mulund and was discharged on 8th April 2024. We had cashless facility so had to pay Rs.50000 as security deposit.

After 2 months now we are yet to receive refund although our claim is long settled by insurance company! All I received was Rs. 9999.59. When will we receive the refund???

I also tried calling on support who said they will arrange for callback but...

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Address: Amritsar, Punjab

This is to bring to the kind notice of higher authorities of Fortis Hospital Amritsar Specifically that My father was admitted in emergency and kept in ICU for 2 days, Doctors could not stabilize him for further diagnosis even after knowing his medical history he was admitted but then when doctors failed to treat him they asked to take the patient home when doctors where questioned that why are they not able to stabilize a patient they said...

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Morning a discharge advice has given for my fathermr. Srinivsaan. But due to neglegence in insurance department they are delaying the discharge. It is 8.44 night till my father discharge is being delayed.patient name srinivasan.
UHID:MGMNM[protected]...

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Address: shalimar bagh fortis hospital

The senior management (IPD Bed Allotment & Administration) has been blocking the numbers and not attending. Despite making fake promises of keeping us on the priority list, for 78 years, the patient was denied blood and bed even in the emergency dept with Low HB 7.1. Case of extreme internal bleeding and melena. However, the administration was rude and considered CGHS a beggar, which is a strong highlight. All the provided phone numbers are...

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Address: New delhi

My son was admitted in Fortis Vasant Kunj since 11th Feb 12:07am and got discharged today around 3pm but we were asked to vacate the room sharp at 11:am, even knowing that the kid is only 2 years old, than came the bill and approval from the insurance company, bill amount 91724 rupees, approval amount 86362 and discount 5362(it clearly mentioned shouldn’t paid by me/don’t collect) but still I have been told my the billing team that 5362...

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Address: New delhi

My son was admitted in Fortis Vasant Kunj since 11th Feb 12:07am and got discharged today around 3pm but we were asked to vacate the room sharp at 11:am, even knowing that the kid is only 2 years old, than came the bill and approval from the insurance company, bill amount 91724 rupees, approval amount 86362 and discount 5362(it clearly mentioned shouldn’t paid by me/don’t collect) but still I have been told my the billing team that 5362...

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Address: Gurgaon

To whom it may concern,

I am writing to express my deep concern and disappointment regarding the behaviour of the staff at Fortis Memorial Research Institute, Gurgaon. My recent experience (in the past 2 days) as a patient has left me greatly dissatisfied, and I believe it is essential to bring these issues to your attention for proper resolution. Following are series of events:

I had booked an appointment for...

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Address: 730, Eastern Metropolitan Bypass, Anandapur, East Kolkata Twp, Kolkata, West Bengal 700107

Website: www.fortiskolkata.com

My father-in-law Mr. Aloke Nath Banerjee is admitted at your esteemed hospital since 22nd April 2023.
We wish to bring the following issues to your notice for the earliest redressal:
1. The patient was admitted with the complications of drowsiness under the Department. of Pulmonology. Problem was diagnosed and treatment was initiated. By 26th April we were informed that patient is responding well and there he is ok to be shifted...

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Address: Fortis Hospital Bannerghatta Road Bangalore, Karnataka

I am writing to inform you that I am resigning from the post of Dialysis Technician in your Hospital.

Reasons for my resignation are as follows:-

I have faced torture from all angles in Fortis Hospital Bannerghatta Road, Bangalore.

1. Mr Subhash Reddy of HR department:-
He called me unnecessarily many times before selecting me as Technician which shows very poor and slow selection process...

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Sorry to say I had very bad experience with Fortis Nagarbhavi last week and it's a kind of cheat to us.

I had a pre-approval on February 7th from Vidal health for ACL reconstruction surgery on 10th February and admission on 9th February evening with private room.

I reached hospital at 5:45 pm on 9th February and admission procedure completed at 6:15 pm but they allocated room at 8:55 pm that to triple sharing...

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[protected] Forwarded message[protected]
From: prajwal hr
Date: Tue, Feb

Sorry to say I had very bad experience with Fortis Nagarbhavi last week and it's a kind of cheat to us.

I had a pre-approval on February 7th from Vidal health for ACL reconstruction surgery on 10th February and admission on 9th February evening with private room.

I reached hospital at 5:45 pm on 9th February...

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My father is an ex army man, on 13th Nov my father hadba severe headache, we visited noida 62 branch, he got temporary treatment in the emergency ward, after CT scan, doctor said he had blood leakage (SDH) inside his head and we need to admit him in the ICU. I told the same to the person in the billing counter, he said okay, and said he is preparing the papers, and asked me to wait for 15 minutes, but after 15 minutes he told me that no beds...

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We are waiting for discharge from 11:00AM today but bill is not ready. We are from MBPT but no one giving proper estimation. Its taking more time to discharge....

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Address: Fortis hospital mohali

Patient name - Dr S.K. Dhir
UHID no- 6827324
My father Dr S.K. Dhir is a dialysis patient at fortis hospital mohali for the past 5 years.

On 17/3/22 in the evening he went for dialysis. His pre dialysis weight was 73.1kg and machine was programmed to remove 2800 ml o[censored]ltrafiltrate so that post 4 hour dialysis weight could reach 70.3kg
However after 1.5 hour duration he started feeling dizzy with profuse...

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