[Resolved] Fortis Healthcare — not even single service is given properly to patients and their relatives

Akshay Chaskar

from Mumbai, Maharashtra

Address:

Mulund Goregaon Link Rd, Nahur West, Industrial Area, Mulund West, Mumbai, Maharashtra 400078, Thane, Maharashtra

Recently my dad is admitted in fortis hospital situated in mulund while admitting the patient they aske me which room would you like we selected signature floor and the promised free wifi lounge access etc and when i asked the access for the lounge they denied it by saying it cannot be opened the staff is highly unprofessional and lead to heated conversation this guys are very rude with patients and well as their relative as if we are getting trested for free of cost better i sluggest everyone reading this post to never get admitted in fortis hospital if you guys have money get to a better hospital its just a waste of money

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Dec 5, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Fortis Healthcare Customer Care's response Dear Mr. Akshay,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis