Fpl Technologies — Fraudulent Transactions and no support,

Address:	FPL Technologies Pvt. Ltd. Disha Bldg, Survey No 127, Mahavir Park, Opposite Sarjaa, Aundh, Pune 411007 CIN - U74999PN2019PTC206053 India
Website:	www.getonecard.app

I transacted on a merchant's website on 23 July 2022, which failed and did another transaction. I was charged twice by OneCard even after the merchant confirmed that the money is now completely refunded. I checked and had to pay the bill for 2 transactions. OneCard did not respond to me and simple closed the ticket on their own. They even removed the transaction and I can't see it in my history anymore. I have now no proof of that transaction existing. I had to pay twice during the billing of the credit card.
Another latest incident on 29th Sept 2022., I was charged 5718 in which they claim I made a payment to PayTM. But I do not remember at all doing that. I always note down all my expenses. I received no OTP. No transaction confirmation message as well. I always keep these messages. I did not lend the card to anyone. Did not share the OTP or any type of code. I just have no record in any of my internet accounts of that transactions not in PayTM, not on Amazon, not on LinkedIn, not on Zomato, not on Flipkart, nowhere!! I have it nowhere! I have no physical bill, no petrol bill, no DMart Bill!! NOTHING!
Here is the transaction ID : [protected]
I am a student and use OneCard for mostly food and educational purposes with recurring subscriptions. This has happened twice now and they won't reply me at all. I have submitted tickets but no reply. Please close my account and respond to my issues!!