Franch Express Courier — courier delivery delayed, no tracking, poor response

Address:	Chennai, Tamil Nadu, 600043
Website:	www.franchexpress.com

I send very important document to delhi. It was not sent from chennai branch rk assosiates even after 3 days.
When follow up with chennai rk assosiates promised to send deliver in the next day.
But unforunate thing is there is no tracking and only one customer care number is there and that line not working.
Really it is serious matter of concern.
If they can provide proper service they should stop the services and no need to play with peoples life.
Very careless approach by the branch office and no response from head office.
Please improve the service or close the service.
May god protect us from such worst service providers
Regards