Franch Express Courier Complaints & Reviews

Consignment number [protected] booked 8/04/24 but courier not delivered, asked nearer delivery hub they said that courier was not booked, they saying ask where u booked this courier....

Have booked groceries consignment from Gobichettipalayam to Chennai Madipakkam on 8.3.2024 Friday and they promised to deliver the same on 9.3.2024 Saturday, The above consignment is about to Dubai on 10.3.2024. But Till 10.00 pm of Saturday 9.3.2024 the consignment was not delivered. On call they said they will sure to deliver on 10.3.2024 by 10.00 a.m. But after 11.00 am. on Sunday 10.3.2024 they havent delivered and on call they simply...

I sent my courier on Saturday(09 March) and tracking shows it is out for delivery on Monday(11 March). It's Tuesday now and not yet delivered.

I called the delivery agent at 9 AM today and mentioned it's an emergency. He promised he will deliver before noon but nothing happened. When I called him again he didn't pick the call.

Tried to call the head office. But numbers didn't work.

Called the...

Consignment no [protected]. On tracking the order I found that the item reached madurai on 27.2.24 morning.also I found that the item is out for delivery for the past 3 days i.e 27th 28th 29th but still not received the package. I called the concerned delivery person but there was no proper response and said he can't deliver to the address.highly disappointed....

My courier was send ulundhurpet to sivagangai on[protected], courier received in Franch Express Office Sivagangai on[protected] morning, they're not out of delivery today, I call the office they say today not possible to delivery please come to office and collect it otherwise they're speak arrogantly. That is why I have filed a complaint....

Consignment under way bill [protected] was sent from Chennai to Kochi on 15 Feb 2024. Until end of day yesterday, the consignment has not been delivered, although it has reached the Kochi Hub on 17 Feb 2024. Pathetic service....

They put the parcel ([protected]) on 6.2.24 Tuesday . 6 days finished 11.2.24.but didn't respond the call . Today we check the online, Thay told parcel has been delivered. How is it possible. My parcel details: Airpods and smartwatch. I need my parcel properly without damage, otherwise I'll go the consumer court....

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...

They are not ready deliver the courier and not interested to do business
not picking the call and useless branch pallipalayam (tamil nadu), if not interested in this region then don't book the courier and make other peoples to suffer, other people take one day to deliver this courier they have taken two day to tell that yes we have received your courier

courier POD : [protected]
date : 3/2/2023...

I have ordered wet grinder last Friday 12/01/2024 not received till date.poor response. I would have come the next day....

The courier arrived it at Madurai on Friday..It's been two days, .not delivered my place.. update my enquiry...my courier tracking number [protected]...

Consignment no - [protected] not yet received
all contact numbers are not reacable and switced off...

My friend sent one parcel through this French express courier in Navalur branch Chennai, but they didn't delivered the parcel to my address. When I asked them, they simply said like it's demaged in rain water and can't delivered like that. It's irresponsible and very service, rude behaviour. Why these people collect parcels from customer without delivery. Very very worst service. Please don't use parcel service in future this French express...

I have been sent a consignment from apparels vintage closet on 11.12.23 to periyanaickenpalayam Coimbatore. The delivery person is fraudulent and mentioned as address not found. When I called him his response was my mobile number is only of 9 digits. He is a great liar. The delivery partner name was Arun Kumar and his mobile number is [protected]. the franch courier from Chennai contacted me and asked for my address. How could they contact...

How cheap courier service is this, this is my second time facing this issue, products are not home delivered in this courier service but they charged for doing home delivery, I seriously make this issue to the core until it gets solved even I wont regret to file a case against this cheap company like franch express. If my issue not resolved i would definently make a complaint and move as per law. Many of the people facing this issue i heard,...

Hi, I have ordered a dress through a seller @ https://instagram.com/indianstree2?igshid=Yjc0OGI0MDc4OA==
On October 30th 2023, they have couriered through French Express courier, Chennai. Consignment no:- [protected], But they have not shown a single try for delivering the item, I did not receive any call from them. But several times I made call to the French express courier suppport team. But they didn't listen and not resolved anything....

My courier story
One Diwali batchanam parcel sent through French express courier on 9th Nov. 2023
They had taken immediate action and collect from shop 4 pm in place of 6 pm on same day.
Next two day’s means 10th and 11th they search the target manimangalam 601301.
But unfortunately they had failed to search the target, they think the pin code is wrong.
Then Next two day’s means 12th and 13th they had...

One local Parcel booked on 9th nov 2023 from Selaiyur Tambaram chennai 600059. to Manimangalam Tambaram chennai 601301. The Actual delivery date is 10th Nov 2023 but after 6 days not yet delivered. Today is 7th day they again promised for sure delivery. The parcel contains Diwali Sweets and its cost is nearly 2, 500/-, now Diwali is completed. i think The sweets are mostly expired. The delivery holding person name is Gokul. Who is roughly...

After 5 day's parcel not yet reached to manimamngalam fro local selaiyur chennai
Receiver name gayathri
despatched on 09/11/2023
Place Manimangalam
Pin 601301
Address - Plot No 14, Ashirvad Castle Rock, Anugraha Estate, Near Hanuman Temple Manimangalam chennai 601301...