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Franch Express Courier
Franch Express Courier
Customer satisfaction rating: 9%
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257
COMPLAINTS
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Franch Express Courier Customer Care

Address
#199, Harriyan Street, C. Pallavaram
Chennai
Chennai District
Tamil Nadu
India - 600043

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
9%
Complaints
257
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Franch Express Courier Complaints & Reviews

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Jdhd
Apr 21, 2021

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    Dear Sir/ Madam,
    This is you inform you that i have courier the documents through your Courier. But still it is not...
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    I put courier on 13th apr from bhavanisagar 638451 to nagapattinam 611111.
    Courier not yet received and also I'm not able to track that consignment number. Kindly help to fix the issue. As soon as possible.
    Apr 16, 2021

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      10/04/2021 on morning send fridge to punnai villaga they said it will be reached on afternoon 12/04/2021... no online tracking...
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      The website is not at all working it is very difficult to track our courier which we sent when we contacted customer care...
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      Details are given in the attachment mail copy and consignment are attached..
      Apr 04, 2021

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        Dear sir,

        This is inform you that my parcel has reached the destination point before 3days even the delivery...
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        Didn't receive the parcel yet... It's been a very worst service that it doesn't beven allow to the track the details of shipment.. says tracking number not available... Also tried calling cust service no body responded to it.
        Mar 25, 2021

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          Worst courier service which I never saw in my life, Their customer care is Pathetic and their response is worst. They always...
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          Company Board says will be delivered in 24hrs. It took 3days to reach vizag from chennai. Tracking says out for delivery. Now when called to delivery guy which is updated in tracking, he says this is part time job, i will for delivery only twice a week(wed, sat). If no much parcles, will go on sat only.
          What type of courier is this? This has to be addressed before accepting the parcles. We would choose other delivery partner ryte. Stupid service.
          Mar 20, 2021

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            No any updates on net
            Mar 09, 2021

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              Consignment number : [protected]
              Booked on 25th feb 2021 shows status delivered at 26th Feb 2021 evening 5pm. But customer...
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              Here my experience with Franch express courier

              1. Don't care service
              2. Nonresponsible answer
              3....
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              We have sent courier on 18.02.2021 from bangalore 560038 to 560046, was out of delivery on 19.03.2021 was not delivered as...
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              Yesterday was deliver date but still I didn't get my parcel. Consignment number [protected]. Courier person number [protected]. Unavailable to contact this number.
              Feb 20, 2021

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                Delivery date was yesterday but still I didn't get my parcel. Tracking id number is [protected]
                Feb 20, 2021

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                  Consignment number : [protected]
                  Mentioned part was not delivered to specific location and informed the same to local contact person's but they are avoiding to take complaints, please suggest how to proceed further to deliver the part ASAP.

                  Please feel free to call below number: [protected]
                  Feb 18, 2021

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                    The customer care not responding properly, they said we will return the courier to sender place. But mistake is with franch express courier they noted only 9 digit numbers to contact the receiver person. But in parcel clearly mentioned 10 digit number. They return the parcel with status as un reachable. Kindly take action and do the needful.
                    Feb 10, 2021

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                      This was the track no..[protected]

                      They have sent me the courier on Feb 2, 2021.
                      Till date not received.....
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                      [Resolved]

                      No - [protected], Still this product not delivery yet which I was sent on 25th Jan 2021. That kancheepuram courier hold last 2 days. He said no man power to deliver. And worst behavior
                      Jan 28, 2021
                      Complaint marked as Resolved 
                      What the fuck information need, I attached image, what else need
                      Jan 28, 2021

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