Franch Express Courier Complaints & Reviews

My consignment number:[protected]

I have sent my parcel last Friday to my native in pudukkottai. I sent medicine to my parent but it's been three days still not yet delivered.now my parcel in Amman agencies illupur.my parcel supposed to delivered on Saturday but still not yet delivered the agency person called to my father and ask him to come and pick up the parcel.the agency is 6km from my home.They must be deliver to my home...

Package sent from chennai to Bangalore on 13th Nov and is yet to reach.
Awb [protected]...

Item was booked from Tambaram to Hyderabad on 16 sep 2024. And consignment No is [protected].
As per tracking record items reached Hyderabad on 19 sep 2024. But thay are unable to delever such item till now 21 sep 2024 .
Please guide me where I should raise a complain. Or any suggestions related to the fact.

Delivery man keeps my courier and not yet delivered to me. He spoke too harshly while requesting to urgent delivery.

Delivery man details:

Arun Kumar

[protected]...

We booked one consignment for R. A. Puram Chennai on 23/08/2024. But Not Deliver yet. It is Krishna Jayanthi Sweets. if possible please deliver this to destination in first half. Otherwise the sweets will be destroyed.
Please understand our problem. our track number is [protected]. The person who is holding the parcel name is babu. no body attend the call and no response.
Kindly take action and deliver as soon as possible.

AWB [protected].. my package was came status out of delivery on Saturday afternoon 1.33pm (20/04/24) then Sunday, Monday, Tuesday also over.. delivery person (given ph number in status) not attending calls, i called delivery person more than 25 calls.. waiting call also but no answer.. in customer care daily they saying today you will get your package.. and they cutting calls with one word answer while I talking.. I sent email company email...

Dear team I am booking my courier on 16th April through Franch speed service based and charged 350 rupee's. And delivery is shedhullled by next day. But I will be check my courier status it was booked 17 th April and delivered to 18th April.its an urgent document and may be received lately that document was rejected due to lately submit.

I need clear corrective action for this otherwise I will be raise the complaint further.

Consignment number [protected] booked 8/04/24 but courier not delivered, asked nearer delivery hub they said that courier was not booked, they saying ask where u booked this courier.

Have booked groceries consignment from Gobichettipalayam to Chennai Madipakkam on 8.3.2024 Friday and they promised to deliver the same on 9.3.2024 Saturday, The above consignment is about to Dubai on 10.3.2024. But Till 10.00 pm of Saturday 9.3.2024 the consignment was not delivered. On call they said they will sure to deliver on 10.3.2024 by 10.00 a.m. But after 11.00 am. on Sunday 10.3.2024 they havent delivered and on call they simply said today is leave. So hence I have called Gobi Office to Return back the consignment to Gobi. On 14.3.2024 the Gobi Office said that the consignment was arrived in Damage condition and the groceries were made useless. This is abosoultely service error from your side. And mishandling of consignment hence caused a damage of Rs.1900/-. So I hereby request you to remit the above compensation at the earliest. Otherwise I will seek remedy through Consumer Court.
Regards,
Guruprasannan.

I sent my courier on Saturday(09 March) and tracking shows it is out for delivery on Monday(11 March). It's Tuesday now and not yet delivered.

I called the delivery agent at 9 AM today and mentioned it's an emergency. He promised he will deliver before noon but nothing happened. When I called him again he didn't pick the call.

Tried to call the head office. But numbers didn't work.

Called the shop where I initiated the courier. He confirmed within today it will be delivered stating "My area is a big are and it takes delay"

Come on man! That is why we came to you. I am not convinced by anyone's response and came here to share my grievance. This is a dead company. Seems like they do this job for time pass.

Consignment no [protected]. On tracking the order I found that the item reached madurai on 27.2.24 morning.also I found that the item is out for delivery for the past 3 days i.e 27th 28th 29th but still not received the package. I called the concerned delivery person but there was no proper response and said he can't deliver to the address.highly disappointed.

My courier was send ulundhurpet to sivagangai on[protected], courier received in Franch Express Office Sivagangai on[protected] morning, they're not out of delivery today, I call the office they say today not possible to delivery please come to office and collect it otherwise they're speak arrogantly. That is why I have filed a complaint.

Consignment under way bill [protected] was sent from Chennai to Kochi on 15 Feb 2024. Until end of day yesterday, the consignment has not been delivered, although it has reached the Kochi Hub on 17 Feb 2024. Pathetic service.

They put the parcel ([protected]) on 6.2.24 Tuesday . 6 days finished 11.2.24.but didn't respond the call . Today we check the online, Thay told parcel has been delivered. How is it possible. My parcel details: Airpods and smartwatch. I need my parcel properly without damage, otherwise I'll go the consumer court....

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents reaching my office to rubber stamp and send to PF office for processing. Franch Express needs to take complete responsibility for any financial loss connected with it, such as not delivering on time and getting me into financial trouble for late payment of my home loan penalty.

[protected][protected][protected][protected]------

Regards,
Philip Armstrong, 111D, 3rd Main Road,
Sadasivam Nagar,
Madipakkam,
Chennai - 600 091

"Only those who risk going too far can find out how far one can go" - T.S. Eliot

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents reaching my office to rubber stamp and send to PF office for processing. Franch Express needs to take complete responsibility for any financial loss connected with it, such as not delivering on time and getting me into financial trouble for late payment of my home loan penalty.

[protected][protected][protected][protected]------

Regards, Philip Armstrong, 111D, 3rd Main Road, Sadasivam Nagar, Madipakkam, Chennai - 600 091Cell: +91 [protected] Web Site: www.linkedin.com/in/philiparmstrongsam

"Only those who risk going too far can find out how far one can go" - T.S. Eliot

They are not ready deliver the courier and not interested to do business
not picking the call and useless branch pallipalayam (tamil nadu), if not interested in this region then don't book the courier and make other peoples to suffer, other people take one day to deliver this courier they have taken two day to tell that yes we have received your courier

courier POD : [protected]
date : 3/2/2023

I have ordered wet grinder last Friday 12/01/2024 not received till date.poor response. I would have come the next day.

The courier arrived it at Madurai on Friday..It's been two days, .not delivered my place.. update my enquiry...my courier tracking number [protected]...

Consignment no - [protected] not yet received
all contact numbers are not reacable and switced off