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Franch Express Courier Complaints & Reviews

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Last updated Feb 21, 2024
Complaints 401
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Franch Express Courier Phone Numbers

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+91 44 4412 3123
358
224

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Franch Express Courier Head Office Address

#199, Harriyan Street, C. Pallavaram
Chennai
Chennai District
Tamil Nadu
India
600043

Franch Express Courier reviews & complaints(401)

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R
Ramrins68
Feb 21, 2024
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Delivery delay, arrogantly

Address:Sri Balaji hospital opp, Near sivan Kovil, Weekly Market road, Sivaganga -630561

My courier was send ulundhurpet to sivagangai on[protected], courier received in Franch Express Office Sivagangai on[protected] morning, they're not out of delivery today, I call the office they say today not possible to delivery please come to office and collect it otherwise they're speak arrogantly. That is why I have filed a complaint....
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C
Cmouli4458
from Chennai, Tamil Nadu
Feb 20, 2024
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Delayed delivery

Consignment under way bill [protected] was sent from Chennai to Kochi on 15 Feb 2024. Until end of day yesterday, the consignment has not been delivered, although it has reached the Kochi Hub on 17 Feb 2024. Pathetic service....
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M
Mohamed Fayaz
Feb 11, 2024
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel delivered wrong address without our knowledge

Address:Sivakasi

They put the parcel ([protected]) on 6.2.24 Tuesday . 6 days finished 11.2.24.but didn't respond the call . Today we check the online, Thay told parcel has been delivered. How is it possible. My parcel details: Airpods and smartwatch. I need my parcel properly without damage, otherwise I'll go the consumer court....
+3 photos
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P
Philip Armstrong
from Chennai, Tamil Nadu
Feb 9, 2024
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Courier not delivered yet (AWB No. 22372527262)

Address:Philip Armstrong,111D,3rd Main Road, Sadasivam Nagar, Madipakkam, Chennai - 600 091

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...
+2 photos
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Philip Armstrong
from Chennai, Tamil Nadu
Feb 9, 2024
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Courier not deliver yet (AWB No. 22372527262)

Address:Franch Express Courier Pvt. Ltd, Beulah Enterprises(Opp. Nilgiris), Ram Nagar, Madipakkam, Chennai

Hi,
I have booked a courier with FranchExpress on 03/02/2024 afternoon. I was informed it would be delivered in two days and today is 08/02/2024 I have checked with the receiving end company Deloitte to one Anil Desai and haven't received the courier yet. It is an important document set to withdraw my Provident Fund and there are lot's of financial commitments depending on it.
The PF settlement can't be done without these documents...
+1 photos
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S
siva31121991
Feb 6, 2024
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I Dont Think this is a courier

They are not ready deliver the courier and not interested to do business
not picking the call and useless branch pallipalayam (tamil nadu), if not interested in this region then don't book the courier and make other peoples to suffer, other people take one day to deliver this courier they have taken two day to tell that yes we have received your courier

courier POD : [protected]
date : 3/2/2023...
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V
Vigneshkasi
from Kovilpatti, Tamil Nadu
Jan 20, 2024
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I'm complaining about not receiving my parcel from franch express courier

I have ordered wet grinder last Friday 12/01/2024 not received till date.poor response. I would have come the next day....
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S
Jan 14, 2024
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Not received

The courier arrived it at Madurai on Friday..It's been two days, .not delivered my place.. update my enquiry...my courier tracking number [protected]...
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N
Naveenkishoree
from Tuticorin, Tamil Nadu
Jan 9, 2024
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Courier didnt received

Address:SALEM

Consignment no - [protected] not yet received
all contact numbers are not reacable and switced off...
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T
Thirugnanam_udt
Dec 16, 2023
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Courier is not delivered and rude behaviour

My friend sent one parcel through this French express courier in Navalur branch Chennai, but they didn't delivered the parcel to my address. When I asked them, they simply said like it's demaged in rain water and can't delivered like that. It's irresponsible and very service, rude behaviour. Why these people collect parcels from customer without delivery. Very very worst service. Please don't use parcel service in future this French express...
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S
Shyaa2977
Dec 14, 2023
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Cheating in delivery

Address:Periyanaickenpalayam

I have been sent a consignment from apparels vintage closet on 11.12.23 to periyanaickenpalayam Coimbatore. The delivery person is fraudulent and mentioned as address not found. When I called him his response was my mobile number is only of 9 digits. He is a great liar. The delivery partner name was Arun Kumar and his mobile number is [protected]. the franch courier from Chennai contacted me and asked for my address. How could they contact...
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R
Ramya Ravichandran
Dec 9, 2023
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Products not delivered on timely and properly

Address:Thanjavur

How cheap courier service is this, this is my second time facing this issue, products are not home delivered in this courier service but they charged for doing home delivery, I seriously make this issue to the core until it gets solved even I wont regret to file a case against this cheap company like franch express. If my issue not resolved i would definently make a complaint and move as per law. Many of the people facing this issue i heard,...
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A
Arunsukan
Nov 28, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on delivery and returning , consignment no:- 48024430834

Address:French express courier Chennai, http://www.franchexpress.com/

Hi, I have ordered a dress through a seller @ https://instagram.com/indianstree2?igshid=Yjc0OGI0MDc4OA==
On October 30th 2023, they have couriered through French Express courier, Chennai. Consignment no:- [protected], But they have not shown a single try for delivering the item, I did not receive any call from them. But several times I made call to the French express courier suppport team. But they didn't listen and not resolved anything....
+11 photos
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N
n venkatraman
from chennai, Tamil Nadu
Nov 16, 2023
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Not reached the Diwali sweets after a week

Address:Plot No. 14, Ashirwad castle Rock, Near Hanuman temple, Manimangalam pin-601301 near padappai

My courier story
One Diwali batchanam parcel sent through French express courier on 9th Nov. 2023
They had taken immediate action and collect from shop 4 pm in place of 6 pm on same day.
Next two day’s means 10th and 11th they search the target manimangalam 601301.
But unfortunately they had failed to search the target, they think the pin code is wrong.
Then Next two day’s means 12th and 13th they had...
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N
n venkatraman
from chennai, Tamil Nadu
Nov 15, 2023
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Gayathri Manimangalam

Address:Plot No. 14 Ashivad Castle Rock, Anugraha Estate, Near Hanuman Temple, Manimangalam, Chennai 601301.

One local Parcel booked on 9th nov 2023 from Selaiyur Tambaram chennai 600059. to Manimangalam Tambaram chennai 601301. The Actual delivery date is 10th Nov 2023 but after 6 days not yet delivered. Today is 7th day they again promised for sure delivery. The parcel contains Diwali Sweets and its cost is nearly 2, 500/-, now Diwali is completed. i think The sweets are mostly expired. The delivery holding person name is Gokul. Who is roughly...
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N
n venkatraman
from chennai, Tamil Nadu
Nov 14, 2023
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22346147062 track no

Address:Plot No 14, Ashirvad Castle Rock, Anugraha Estate, Near Hanuman Temple Manimangalam chennai 601301

After 5 day's parcel not yet reached to manimamngalam fro local selaiyur chennai
Receiver name gayathri
despatched on 09/11/2023
Place Manimangalam
Pin 601301
Address - Plot No 14, Ashirvad Castle Rock, Anugraha Estate, Near Hanuman Temple Manimangalam chennai 601301...
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D
Deepika kayal
from Krishnagiri, Tamil Nadu
Nov 12, 2023
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Product not yet delivery

Product not yet received...
+1 photos
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S
Salama22
from Thanjavur, Tamil Nadu
Nov 10, 2023
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Courier was not delivered for more than a week

Address:45, Manikara str, kumbakonam

My dad sent an important documents to me from kumbakonam in the date of 3rd Nov to Bangalore.
It has been more than 8 days now, till the courier was not delivered.

When I called the courier person in the number [protected], he told he will get it tomorrow on 6th nov.
When I called him yesterday, he started shouting at me saying I have to come pickup the courier.

I tried reaching the company's customer...
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S
Shanmugaprakash
Nov 8, 2023
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Medicine

Address:Ground City kovilur
Website:Kavi herbal products

Dr. Siddha from Karaikudi I selected a French courier to send a medicine for quick delivery I sent the courier on 01.11.2023 but the courier did not arrive quickly the next day instead it arrived on 04.11.2023 so I could not give the medicine to my patient at the correct time and even after returning it to me I have not received the correct response. I am very sorry not delivered from the courier office very very bad service this french express...
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L
Lolllipop
from Kelambakkam, Tamil Nadu
Oct 30, 2023
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Impolite response from the manager

Address:Vanagaram

Impolite and inappropriate response from the manager named srinivasan....
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