Franch Express Courier — did not receive my parcel and tracking was not updated

I ordered one saree and the vendor uses franch express courier service to send it to me they gave tracking number also while checking tracking number it was not updated on feb 3 2020 it was reached coimbatore courier service office and then it was not updated and i did not get my parcel still now it was too delay and the contact number they given in tracking as not valid so pls check and proceed soon as possible it was so terrible and the tracking number was [protected]