Franch Express Courier — Non delivery and damage of consignment

Address:

26 C perumalsamy nagar, Kabilar Street, Gobichettipalayam 638 452, Erode District,Tamil nadu

Have booked groceries consignment from Gobichettipalayam to Chennai Madipakkam on 8.3.2024 Friday and they promised to deliver the same on 9.3.2024 Saturday, The above consignment is about to Dubai on 10.3.2024. But Till 10.00 pm of Saturday 9.3.2024 the consignment was not delivered. On call they said they will sure to deliver on 10.3.2024 by 10.00 a.m. But after 11.00 am. on Sunday 10.3.2024 they havent delivered and on call they simply said today is leave. So hence I have called Gobi Office to Return back the consignment to Gobi. On 14.3.2024 the Gobi Office said that the consignment was arrived in Damage condition and the groceries were made useless. This is abosoultely service error from your side. And mishandling of consignment hence caused a damage of Rs.1900/-. So I hereby request you to remit the above compensation at the earliest. Otherwise I will seek remedy through Consumer Court.
Regards,
Guruprasannan.