Franch Express Courier — Non - traceability of document

Address:	Erode, Tamil Nadu
Website:	www.franchexpress.com

My parents has send gmp bills amount ot 50, 000 for insurance claim from my office. they have courierd the document to franch expresscourier, komarapalayam - branch, bhavan. on 06-04-17 to jajpur - k - road, odisha, but yet have not received the document at odisha nor able to trace the document. the bill has to be submitted on or before 14-4-17 in my office - pune for claiming the bill. the docet no is : [protected]. the komarapalayam branch person is not taking any responsible and seems frivolous.