Franch Express Courier — Not able to track status of parcel

Address:M. Md. Najeeb, Plot no.20, Exotica Villa, Vinayagar Koil Street, Kaspapuram, CHENNAI 600 126

I booked a parcel to Pali, Rajasthan State from Selaiyur/ Bramma Enterprise on 31.7.2020 vide consignment no.[protected]. I need tracking status in screen shot to claim refund against cloth for Rs.730/- .
Kindly provide tracking status which I am unable to see.
Unable to add photo of courier receipt as it is limited to max 2mb only.
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