Franch Express Courier — Package missing

Address:

Kodaikanal

I have send 5 boxes of parcel under one Consignment number [protected]... 2 boxes delivered to the customer on the 3rd day of shipping ..15/8/20... 3 other boxes r missing... when I’m calling they said other boxes will reach by Monday 17/8/20, it’s not reached again said will reach on 18/8/20 or else they will claim and give the amount ... not came on 18th too, then again said it will come tommorow 19/7/20 but not yet came... so from this please understand the boxes are missed ... and I have send those boxes as food courier contain fruits... now everything go spoiled and my lose is 3000 rs for 3 boxes ... so please tell me what you can do with this... if it come tommorow also all by products got damage because o[censored]r employees carelessness or else those 2 courier won’t deliver on the 3rd day of shipping