Franch Express Courier — parcel missed, no response from courier service

Address:Krishnagiri, Tamil Nadu, 635109

I have a sent a parcel to West Bengal through frach express on
24/09/18. parcel - [protected]
27/09/18 to 5/10/18,
Daily calling and enquiring,
Courier service Asked to wait.
Now ask to contact receiver courier office.
Courier office ask to call customer care.
Nobody taking responsibility.

These kind of issues happened third time with this courier service.
Last two times the value of parcel is around 200/-, I ignored and sent it by another courier services.
Now happened third time this parcel worth is around 1000/-
Please help me to find the parcel. I fed up,
Every time their customer service no answer, no response if answers.
Please try to get by parcel
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    Franch Express Courier Phone
    +91 44 4412 3123
    Franch Express Courier Address
    #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
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