Franch Express Courier — Products not delivered on timely and properly

Address:

Thanjavur

How cheap courier service is this, this is my second time facing this issue, products are not home delivered in this courier service but they charged for doing home delivery, I seriously make this issue to the core until it gets solved even I wont regret to file a case against this cheap company like franch express. If my issue not resolved i would definently make a complaint and move as per law. Many of the people facing this issue i heard, they said if you want it early come and collect your product, how one courier service could say like this, its their responsibility to deliver the product fastly to the respective places instead they recieved our products and let it in their office until we go and take the product by ourselves. For this only they charge courier fee...?