Franch Express Courier — service issues

Address:

786/12 big at, Virinchipuram, vellore dt, Vellore, Tamil Nadu, 632104

Tracking number is [protected]
Parcel send from chennai to vellore, virinchipuram
Till now parcel not received
I called vellore service center they are telling that service not available in ur area before sending parcel mention correct address from ther itself they can inform that service not available in that area y cheating people like this
In vellore they r telling come and collect parcel from the office
Then y we r paying courier charges
Regarding this french courier name will spoil
Take action for the parcel