Franch Express Courier — they are not deliver into the address

Address:

Tirunelveli, Tamil Nadu, 627751

Hi,

I'm put a parcel from chennai to kadayanallur, last 3 times they are not delivery into my address. Every time my self only went the office and took my parcel. I asked to them why you pepole are not deliver the paracel in mentioned address they said we won't send big parcel into the deliver address. Tou should take the parcel from your own arrangement otherwise put into cargo services like that they said.