Franch Express Courier — without delivering updated as delivered

Address:

Chennai, Tamil Nadu, 600073

Franch express is the worst courier service. Because of it i lost my customer s and goodwill i created on my business. They just bluntly each gives phone no to contact the delivery person and do their duties. And a lady delivery person frm chilapakam is a worst. She didn't deliver my product but updated as delivered, but having the parcel with her and she called my customer to why we hv raised the companint and going on n on. She has asked her to collect from the office. If it for what we r paying. 7 days now product has not reached the customer still. Last time she didn't even wanted to deliver in th 2 nd floor asked my customer to come down to collect the courier.