Franch Express Courier — Worst customer service - courier not delivered

Address:	Chennai, Tamil Nadu, 600053
Website:	Franch Express.com

Worst experience i have never had before with the service, i have sent a parcel to chitoor district from chennai on 6/05/2017 they have given estimated delivery time for two days. But still courier haven't delivered. When we checked with the customer care they replied very worst manner. Such an irresponsible customer service i have ever seen. She threaten me like i wont get my parcel back. When i asked for proper response she said do you want me to give parcel in your hand or what. Is this the way customer care people will react to the customer when asked for the status of the courier. I want to get my courier back without any damage as she said. And i'm requesting management team to take action on her.