Frank Ross Pharmacy — Rude and casual behaviour of the staffs

Hi,

I had been a customer of Frank Ross for long now. The outlet at City centre 2, Kolkata, Newtown is where I visit. The staff there is not at all customer friendly. Not even a single one, mainly a fair looking healthy guy. This guy carries a different attitude everytime and never attends customers property. He will always be busy with his phone or computer. The staffs doesn't look at the customer, asking for anything is out of scope. They always keep taking among themselves and you have to literally plead for medicines. Finally after checking the stock they will say 'unavailable' 70% of the time. They do not have the basic meds like Honitus or paracetamol. I have to visit this outlet because its closer to my home, though I try to avoid it as much as possible. All my neighbours and friends have already boycotted this store. Please take appropriate action against this people. They don't care at all.