Freekamal — Product is not receive

Address: Patna Bihar

Sir,
I had purchased realme 5 pro phone on thursday 28/08/2020 by paying online amt through sbi credit card rs. 3049 on www.freekamal.co.in. afterword i suppose to receive details of my order. But i have not received any communications from company except order tracking number through sms named qpfkamal. The order tracking number is [protected].
They advertised in navbharat Times about phone which was published on same date. And reading that advertisement i have been fooled and lost my money. So both the maharashtra times and freekamal cheated me for money. So requesting you kindly take actions against both of them. Thanks.
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    Freekamal Phone
    +91 96 0885 8790
    Freekamal Address
    1, West Boring Canal Rd, Gandhi Nagar, Anandpuri, Patna, Bihar, India - 800001
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