Freelancer.com — membership plan money not refund rather request for cancel membership

Address:

Banjrang chowk , mahamai para raipur chhattishgarh, Dehradun, Uttarakhand, 492001

Dear sir, '

I am using trail of freelancer user where they first need credit card detail.
i am add credit card after 1 week i am not realize there is not interesting anything so i want cancel my membership.

There is not have any option in freelancer app to cancel membership so i am request through email, they generate ticket regarding this and answer as you are trail and free user for 30 day and attach link for cancel membership.

That link not have any cancel membership option i am again email.

After all they charged 760 rs from my credit card i am again email regarding refund money against membership, but they argument with term of policy .

i am polidaly say them if there is not option to cancel membership, how can i cancel, and they not appreciate my email for cancel.

thy not refund money

i am attach screenshot of membership page where not show cancel option and email copy where request for cancel membership