Furniturewaalaind — moonpad

Address:	Siddhivinayak Mandir Road, Thane 1/1, Thane, Maharashtra, 400603
Website:	Facebook

I had purchased moonpad space gray at a cost of Rs 4296/-.i had made payment through razorpay card upi banking online as the item was available on Facebook .i felt it would be genuine but there was no address or phone number given on FB .i have not received the item or the refund of my money. I have mailed the letter to company but no reply . please guide me how can i claim the refund of my item which is still not delivered.