Claimed

Razorpay Complaints & Reviews

2.9
Last updated Nov 25, 2022
Complaints 3406
Resolved
1892
Unresolved
1514
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Razorpay
Customer Service Contacts

Razorpay Website

Razorpay Head Office Address

Ground & 1st Floor, SJR Cyber, Laskar Hosur Road
Bengaluru
Bangalore District
Karnataka
India
560030

Razorpay Phone Numbers

Toll free
1800 123 1272
597
302
ADVERTISEMENT

Razorpay reviews & complaints(3406)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

Hi i am vipul jadav and this is deatils which fraud happen with me
RAZORPAY SOFTWARE PVT
LTD # REALME #
BANGALORE#ECF#7103427
+1 photos
Razorpay customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Sir my mail id bigpanel.[protected]@gmail.com
    suddenly my account deactivated and stopped working settlement also not received.
    please look into it and activate the same also release my payment sir
    Razorpay customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I booked Train ticket from Rozorpay gateway and canceled ticket, Per IRCTC Refund amount sent to your payment gateway. but still i have not received that amount.

      IRCTC Refund ID: [protected]

      Kindly do needful.
      Razorpay customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        School fees for BALA VIDYA MANDIR, CHENNAI was paid on 19.11.2022. Amount of 31505.90 has been deducted twice.
        Razorpay customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          We have raised an issue with RazorPay on 8th Nov 2022 related to the Payment CheckOut page. When a payment is to be initiated by the user, and he/she clicks on “Pay Now” instead of the payment initiation page an error pop-up stating “Oops Something Went Wrong. No Appropriate Payment Method found” is displayed. This is experienced in the live mode; unfortunately, Razorpay has not even bothered to reach out to us, and their website...
          +2 photos
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          My name ziccah segana. Recently I made online purchases on Indian website using shoppre as an assistant purchases. My orders were canceled by shoppre saying they received an email from Razorpay instructing them not to process my orders as the believe my transaction was suspicious. Tried to solve the issue with shoppre and refund was promised to me since 19 October 2022. Shoppre are saying I should contact razorpay as they are the gateway payments in india. I tried to emailed Razorpay about 5 times, still waiting for there reply. I have been patient enough. My whatspp number and contact number are +[protected]. My email is [protected]@gmail.com.
          Razorpay customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I did a purchase online at one of sites abuggy.com and i never received any order confirmation nor did i receive the product...after multiple follow ups they said they are processing refund and it has been done till now ..i follwed with razor pay and theyb asked to check with bank...i m following with bank from last 3 months and credit is still not there...
            Razor pay has not reverted back to my latest emails also..
            The txn is...
            +2 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Please refund my money please help me quick...
            +1 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Date of the transaction - October 6th
            Transaction number - [protected]

            My Loan EMI with auto payment has been done on October 6th, from my axis bank account to Lazypay merchant.
            And from my bank statement, I found that this transaction has been done by 'Razorpay software private limited'.
            I raised my complaint to both axis bank and Lazypay but they are saying the issue is not from their side.
            So...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Its been more then 120 day as per your policy .still im awaiting for my amount Rs11915/-.
            As i have already informed you that if my company policies does not meet your criteria. I don't need your services .please settled my amount at company account.
            I have already requesting so many time you people does not bother to connect with customer or neither any information share with customer.
            just keeping money with you without...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Total 20 tickets raised and near about 100 communicatin mails in two months. Its only for payment settlement process. We already all documents submitted.still pending payment settlement process.

            It is observed that we have been raising tickets for payment settlement for a long time and they are making different requirements every time. I think they don't want to solve the issue. Razorpay would cause so much trouble to the...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            DATE OF TRANSACTION- 16/09/2022

            PURCHASE AMOUNT- 14619.60

            Payment Via UPI

            TRANSACTION ID - T2209161629020930000379

            refund amount- 3149.10 and 1574.10

            Payment Id- pay_KIXypbIA8AmrAa

            Refund Id- rfnd_KLmzKwLPOJ1wku [for rs 1574.10]

            Refund Id- rfnd_KLFVAYe3gM9K4k [for rs 3149.10]

            UTR[protected]

            REFUND IS PROCESSED...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            This is to inform you that while purchasing items from Giriand co, Chennai through online on 11.10.2022, the bill amount was Rs.2673 whereas the RazorPay has debited Rs.2736.08 from my account. It is clearly a cheating act because without informing anything they are unauthorizing debiting the amount with out any basis is strictly to be addressed. The transaction details are as follows: Transaction ID is S52647131 dated 11.10.2022, ICCI Bank....
            +1 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Payment made successful from account but service not received from merchant
            Payment date- 17 July 2022
            Amount - 15864
            UPI Ref No.[protected]...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Payment Id :pay_KOFMGLDijLdeV8
            Attempted On :01st Oct, 2022 02:09:42 AM IST
            Payment via: Axis Bank Net Banking
            Email: [protected]@gmail.com
            Mobile Number :[protected]

            Still haven't received my refund now i have to pay fine. Very bad experience....
            +2 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Hello !
            This is Babita
            I booked train Ticket on 4th oct, 2022 money deducted, i paid by razorpay from google pay but train ticket not booked.

            please refund my money.

            regards
            babita D...
            +1 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Hello,
            This Babita I booked train ticket on 4th Oct 2022, Money deducted,
            i paid to Razorpay from Google Pay but train ticket not Booked.

            Transaction Id
            [protected].

            Regards'
            Babita Dalal...
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            I am a merchabt who have been using razorpay earlier. One of the cystimers made me a apyment through razorpay of inr 5000 more than 20 days ago. But till now tge amount has not been settled into my account
            There is no phone number where ine can raise a complaint. All suppirt tickets generated are closed without any resolution of tge issue. I am fed up with razorpay & their customer service. Can anyone help me retrieve my money from...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            I used phonepe to recharge my friends mobile number of 155 rs but it has not happened but my money has deducted from my account...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Hi team,

            I have enrolled with Razor pay for payment collection.

            Small amount has been settled and now still 20, 000 is pending to be settled. But now received a mail that my account is rejected and the settlement time will be 120 days.

            Ticket id is : 6499918...
            +1 photos
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy