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Razorpay Customer Care
Razorpay Software Private Limited
| Website: | razorpay.com |
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road Bengaluru Bangalore District Karnataka India - 560030 |
Customer Care Phone Numbers and Contacts
Toll-free:
Additional info
Key Executives
Mr. Harshil Mathur
Co-Founder and Chief Executive Officer
Mr. Shashank Kumar
Co-Founder
Mr. Ayush Bansal
Head of Sales & Operations
Mr. Siddharth Dhamija
Chief Growth Officer
Mr. Arif Khan
Chief Innovation Officer
Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
Razorpay related photos (836)
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Razorpay Complaints & Reviews
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Razorpay — Refund amount | ||
D Darwin T on Jun 5, 2020 | ||
IRCTC flight - Transaction Failed ... .Money debited from the SBI account but no ticket booked  | ||
 Add a comment |  Airlines | |
Post your Comment | ||
Razorpay — Bajaj allianz bike insurance renewal | |||||
V Vishwjeetkumar on Jun 3, 2020 | |||||
Sir mene apke through bajaj alliance general insurance bike ka renew kiya tha but abhi tak bajaj alliance ke taraf se abhi update nahi huwa hai please call me [protected] Vishwajeet kumar Bike no BR24K1473  Complaint Status[Jun 04, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Auto Insurance & Loan | ||||
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Razorpay — led ring light | |||||
H Hardik Fulwala HF on Jun 2, 2020 | |||||
Order #6729 Dear sir/madam I have orders for your product in name of hardik fulwala and contact number is [protected]. Order number is #6729. I want to know my order status and when will i receive it?? Complaint Status[Jun 02, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Electronics & Appliances | ||||
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Razorpay — online payment through razorpay from sbi bank, to batter shoes com | |||||
S Shivaraj Sp on May 30, 2020 | |||||
Dear respected sir, I will book shoes by battershoes.com on 30th march 2020, Payment option is netbanking from sbi our a/c no is[protected], Order no is #17788, still this status not available Complaint Status[May 30, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Clothing, Shoes & Accessories | ||||
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Razorpay — Refund money | |||||
S sk nafi on May 28, 2020 | |||||
Why was let procssing refund Complaint Status[May 28, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Cars, Parts & Vehicles | ||||
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Razorpay — Money got debited and also got blocked in the account | ||
N Nitesh Kotian on May 26, 2020 | ||
My money got debited for ecs and blocked my amount. Complaint Status[May 26, 2020] Razorpay customer support has been notified about the posted complaint. | ||
| Add a comment | Loans | |
Post your Comment | ||
Razorpay — i'm complaining about branded make-up combo set | |||||
D Dhana Lucky on May 24, 2020 | |||||
I ordered make up set on instagram about 1250/ i paid through online and that link was pages. Razorpay.com And now that pages was missing and chat with that page also missing i have no idea what's happening can you help me out? And from this type of frauds... How can we trust   Complaint Status[May 24, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Cosmetics | ||||
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Razorpay — hdfde68ccbed01442d4b6efb77c838b361f. place refund my amount 500 | |||||
 Âñikét Kumar on May 24, 2020 | |||||
Place refund my money Complaint Status[May 24, 2020] Razorpay customer support has been notified about the posted complaint.
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| Add a comment | Banks | ||||
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Razorpay — credit card authentication error | |||||
B Bilal Mahmood on May 14, 2020 | |||||
Authentication failed while making the payment. It is shown that you have exceeded the maximum number of attempts, because of this our card has been blocked. Please look into the matter ASAP.
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| Add a comment | Credit Cards | ||||
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Razorpay — refund not received | |||||
S Sagar1146 on May 14, 2020 | |||||
Its been more than a month I have not received my refund yet and the razor pay has not resolved the issue yet. 
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| Add a comment | Other | ||||
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Razorpay — did it receive my product | |||||
N Norma Cunningham on May 13, 2020 | |||||
On Feb 20 I ordered an epilator from your company. Money has been withdrawn from my account but I have yet to receive my product. I am a widow and don't appreciate being the victim of fraud. 
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| Add a comment | Health & Beauty | ||||
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Razorpay — money deducted twice | ||
D Dr.Sreya Bhattacharyya on May 11, 2020 | ||
Used razorpay for transaction to dermaco. Amount deducted twice. Customwr supoort not reachable. | ||
| Add a comment | Business & Finances | |
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Razorpay — payment was made from my azizi bank account to you | ||
A Asha j bhat on May 9, 2020 | ||
My axis bank account no 630509 name asha j bhat was debited by rs 6765/- on 7/3/20 I was under the impression that... | ||
| Read comments [4] | Insurance | |
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Razorpay — honeywell n95 mask | ||
S Sanjay Bhawani on May 9, 2020 | ||
I ordered honeywell n95 mask at zensurgical online on 30th april. Order id:pay_EkbPLwUp3c. And didnot received the order or refund. | ||
| Add a comment | Pharmacy | |
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Razorpay — taking payment on behalf of fraud companies [Resolved] | ||
C Chetanslg on May 1, 2020 | ||
Order no #hf1179 dated 21.03.2020 time 9.11 a. M, payment of rs. 4, 549/- was made against purchase of sanitizers namely,... | ||
| Read comments | Online Shopping | |
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Razorpay — repayment done | ||
R Rakesh Mollick on Apr 26, 2020 | ||
Repayment done 23/04/2020 But cant update And day by day interest charge added. Plz slove the problem. If not slove my problem, I will tack action. My starmaker I'd is blocked Plz update my nanopay account     | ||
| Add a comment | Loans | |
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Razorpay — samsung emi problem | ||
K Kritoniya Karunamoyi Mandal on Apr 25, 2020 | ||
Debet to my account for paymet of emi samsung finance paymet not complet and my mobile is off please refund my blance | ||
| Add a comment | Loans | |
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Razorpay — payment made on 13/04/2020 | ||
K Kushal Kamwani on Apr 23, 2020 | ||
I made a payment for shopping a product. I haven't received any confirmation for that payment made and neither the product or any update. The payment shows done to snap source womenbeauty4 for the amount Rs. 398  | ||
| Add a comment | Health & Beauty | |
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Razorpay — threatened to debit my account for dispute created by payment co 3 months after transaction [Resolved] | ||
H harresh on Apr 21, 2020 | ||
1ST MESSAGE RECEIVED FROM RAZORPAY IN APRIL 2020 Subject: Razorpay | Chargeback Alert - DREAM DESTINATION INDIA | ||
| Read comments | Business & Finances | |
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Razorpay — fraud | ||
A Ary prince on Apr 20, 2020 | ||
Hello sir I am prince prajapati Mujhe fraud koll aaya tha mujhse galti ho gyi jiska Transaction.I'd C2004171304391042964850..1700 OrC2004171259451292091113..4999rs kt ke aapko razorpay costumers ke accounts main gya hain so I request you sir please refund my money  Updated by Ary prince Apr 20, 2020 Hello sir I am prince prajapati Mujhe fraud koll aaya tha mujhse galti ho gyi jiska Transaction.I'd C2004171304391042964850..1700 OrC2004171259451292091113..4999rs kt ke aapko razorpay costumers ke accounts main gya hain so I request you sir please refund my money   | ||
| Add a comment | Banks | |
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Complaint Status
Irctc payment using razor pay failed, money deducted but refund not received