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Last updated May 12, 2022
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Razorpay reviews & complaints(3305)

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P
pinaki90
May 15, 2022
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Actually I have registered two accounts on Razor Pay from one email id that is pinakichakraborty.[protected]@gmail.com. One is registered as Pinaki Chakraborty an employee of Behtar Technologies Pvt Ltd. And another is registered in the name of Jayanta Mukherjee as a marchent ( Marchent I'd:JEN4qirQEocw3R) from the same email id that is pinakichakraborty.[protected]@gmail.com. Now I want to delete the marchent account named as Jayanta Jayanta Mukherjee. And recover the Razorpay account named as Pinaki Chakraborty as en employee of Behtar Technologies Pvt Ltd.
Please do the needful at the earliest. It is very urgent for me.
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    nkgupta1811
    May 14, 2022
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    Razorpay — Payment not received

    Razorpay provide me a utr no UTIBR[protected] on 30th APRIL 2022 at 1.06 pm confirming the setted amount of my payment. but till today i had not received the payment in my bank. when contacted they give me reply that they are looking into the matter...
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    Shankydeb1234
    from Kolkata, West Bengal
    May 12, 2022
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    Razorpay — Not refund from vlebazaar and razorpay

    Dear Sir,

    I mistakenly ordered purchase in a fraude site today and by a friend got to know that it is a fraud Indian shopping site (vle bazaar). This site doesn't have any cancel or refund option and no customer care receiving calls.
    I am requesting you to please help me get my money back from this fraud. amount is Rs. 2200/-.I am going to lodge a police fir complaint against vlebaxaar and razorpay if no refund. br...
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    richard elbeesa
    from Aizawl, Mizoram
    May 12, 2022
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    Razorpay — Money got deducted but order not placed

    I tried to place order on https://www.tekkitake.com for iphone 11 case, as there was a cashback offer for upi payment, i made payment through upi using phonepe app. This payment was handled by razorpay, while i was trying to make payment using phonepe my money got deducted i have sent all the money but razorpay keeps waiting for the money, its stuck on the upi payment waiting screen, and now i have lost my money and my order was not even...
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    ayush2712
    May 11, 2022
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    Razorpay — Amount deducted from HDFC account but NPS transaction failed through Razorpay gateway

    I was creating NPS account and initial payment of Rs5000 got deducted to NPS trust from my HDFC account through Razorpay gateway . But the PRAN was not generated and the transaction failed to complete the account application. Please help in the refund.

    Dated 11th May 2022...
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    ayushijain0312
    from Allahabad, Uttar Pradesh
    May 10, 2022
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    Razorpay — Amount debited but not credited to my NPS account

    I made a transaction of 10000 INR on 10 may 2022 but the amount is not reflected in my NPS account even though its debited from my account.

    The transaction was done through Razorpay...
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    M
    Muraliannareddy
    May 10, 2022
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    On my Icicibank account, there were 2 unknown charges from Razor pay as follows for which i need refund asap:

    1. Charge of Rs 586.37 on 6 May, 2022 with Ref No: ECSRTNCHGS050522_SR[protected]

    2. Charge of Rs 589.99 on 7 May, 2022 with Ref No: ECSRTNCHGS050522_SR[protected]GST

    kindly issue the refund asap
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      A
      adityanatu
      May 6, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Razorpay — Money debited from Amazon pay but not credited to 1 mg

      Order Id JLpSWqGJRJsjys

      Transaction Id P[protected]...
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      S
      samadshaik
      from Chennai, Tamil Nadu
      May 6, 2022
      May 6, 2022
      This thread was updated on May 6, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Razorpay — IRCTC: Money Debited but Tickets not booked

      Payment successful and tickets not booked.
      then I cancelled the transaction (Razorpay gateway) but money got deducted. and again paid via BHIM UPI( bottom option) then this time successfully paid.

      but I need a refund for the first transaction (paid but not received tickets).

      I will attach some screenshots...
      +2 photos
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      M
      manishgurbani
      May 5, 2022
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      Razorpay — TDS refund issue

      I am running a small business for which i am using razorpay payment gateway. as they are earning a commission from us, we are liable to deduct TDS and pay govt on their behalf. they asked us to send them proof of payment via a challan. we paid the TDS in december 2021, and since then following up for refund, but they are claiming that they havent taken the benefit of TDS in this financial year. this is not possible, since once its shows up...
      +2 photos
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      R
      Ramshakhan
      from Mumbai, Maharashtra
      May 5, 2022
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      I had made an online transaction with the link of Razorpay under the name of Manoj Thenua.
      this is a fraud business.
      Transaction ID - pay_JOESk2NwlKh9kn
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        S
        Sandesh Dukhande
        May 5, 2022
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        Razorpay — Fraudulent issue

        I haven't taken any loan from this razorpay
        But today from my bank account razorpay had deducted 3977rs

        I need refund...

        Your A/c no. 006343 is debited with INR 3, 977.00 on[protected] towards ACH Debit : RAZORPAY : 8562037....
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        R
        [email protected]
        May 3, 2022
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        Razorpay — Money deducted from bank but not reflecting in nps account

        I have done payment on 3rd may from Paytm UPI using razor pay portal on nps website . Money got deducted and transfers to enps.[protected]@hdfcbank. UPI reference number is[protected].
        But razorpay got stuck and nothing happens . Money is not shown in my nps account and neither a refund has been initiated...
        +2 photos
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        R
        Rithicka Varni
        May 3, 2022
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        Razorpay — Amount deducted but ticket not booked

        Hello sir
        This is Rithicka booked train ticket on 3rd may. Money has been duducted while paying to IRCTC razorpay from Google pay but train ticket is not booked
        Transaction status : No transactions found.
        I will attach the screen shots for the reference. Kindly take the immediate action of either confirming my ticket or refund the money....
        +1 photos
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        M
        mku870
        May 3, 2022
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        Razorpay — Amount deducted from bank accounts but not credited as school fee and even refund back

        Amount deducted from bank accounts but not credited as school fee and even refund back:-

        1. From SBI AC: Rs 10265.00, Transaction no. : 137065, at UTIS2105 on[protected] at 1954 hrs.

        2. From Bank of baroda AC: Rs 10265.00, Transaction no. :[protected], at POS-TID UTIS2105/E on[protected] at 1958 hrs.

        Kindly help. unbale to reach Razorpay through e-mail and even coustomer care not reachable....
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        kathir danush
        May 1, 2022
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        Razorpay — Regarding UPI reference no

        My refund was initiated and processes on Jan 8 2022 by Razorpay, But i didn't received my refund in my bank account, I contacted my bank end and they asked for RRN and the RRN provided by Razorpay was not in my bank database and my bank asked for the UPI reference (12 digit) but Razorpay is not providing the UPI reference no they are giving the same RRN (11 digit ) no
        I am very confused...
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        B
        barn
        Apr 30, 2022
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        Razorpay — Keeping money fraudulently by Learning Point

        Dear Sir/Madam,

        I Barun Kumar Dubey has made payment to Saket Gopal Dekate from Maharashtra and his partner Anupam Jain from Delhi Rs. 20000 and Rs. 50000 respectively in the name of share market PMS offered by their telegram channels "Trading DEN Official" and "SUCCESS TRADE OFFICIAL".

        Now they have paid my Rs, 18000 in form of profit and after payin that amount my ledger balance was Rs 68500/-, now they are...
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        A
        adid0
        Apr 28, 2022
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        Razorpay — Payment Gateway

        I recently decided to use Razorpay (again) for my online business as I needed support for UPI and RuPay cards. But yet again, Razorpay decided to be the terrible payment gateway they have always been. My KYC application was accepted and in about 2 days, I receive an email which says: "unfortunately, we would not be able to support your business as the bank has not approved your account for activation." I then tried to contact their incompetent...
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        Ratul Majumdar
        Apr 28, 2022
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        Hi,

        I was trying to book a ticket through IRCTC and used your gateway to make the payment. The amount was debited from my account and ticket was not booked.

        The IRCTC Transaction id is [protected].

        Please have a look and refund the same to my account.
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          J
          Jeen jeason
          Apr 27, 2022
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          Razorpay — Fraud website Vlebazaar

          Hai

          I am Jeen J Cherusseril. I've booked a phone case from a online website named vlebazaar(https://vlebazaar.in) on March 28th 2022 and I haven't got any mail or confirmation from their side

          Tried to call customer support and send mail to their support no reply back

          Could you please help me to get my money back

          Transaction ID:[protected]...
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