| Address: | Mumbai City, Maharashtra, 400062 | | Website: | www.furny.in |
This complaint is regarding my online DINING TABLE 6 SEATER purchase from https://www.furny.in .
I purchased ‘ DELLA DINING TABLE 6 SEATER ’ from this website and made advance payment of Rs. 24, 999.
The dining table delivered was completed DEFECTED TABLE TOP with serious WOOD DECAY& POLISH issue.
They use SUB STANDARD QUALITY WOOD MATERIALS and covers it with POLISH
Upon follow ups through continuous emails and phone calls, they arranged CARPENTER twice for inspection and later when found out about DEFECTED QUALITY WOOD they are asking to share the repair charges, which is totally unacceptable since have paid for NEW PRODUCT
There after sales, service and complaint entertaining is very bad, totally ignorance with false information, they mislead the customer and complaint, even they say there management is operated from USA and hence can’t give solution
Now company is not ready to REFUND or REPLACE THE DEFECTED TABLE TOP
PRODUCT ORDER NUMBER:[protected]. Company : https://www.furny.in
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