[Resolved] Gaana.com — Auto deduction subscription charge.

Dhanraj Maheshwari

from Gwalior, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	www.gaana.com

I have activate gaana.com subscription pack monthly 99rs for one month. But from last three months 99 rs per month amount has been deducted from my paytm account.

I want to unsubscribe my gaana.com+ 99 pack per month. Plz unsubscribe my subscription.
This is automatically debuted from account. This is not fair.
Plz do needful.
my account as maheshwari.[protected]@gmail.com

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Aug 6, 2017

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Gaana.com Customer Care's response Hi Dhanraj,

The email id maheshwari.[protected]@gmail.com is not registered with us. Please share your registered email id/number on Gaana so that we can help you better.

Regards
Team Gaana

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Comments

Mkb_01

from Kachhwa, Uttar Pradesh

Hi Dhanraj, if amount is not paid without your consent and through proper authorization process, pls lodge a complain with Paytm to refund the amount and to stop any such payment in future.