Gaana.com — Automatic Payment of rs 299 deducted from my kotak mahindra bank account

Dear Sir,
Already i had mailed gaana.com and also made several chats with gaana.com regarding that pls provide me the refund of rs 299 as i am not using gaana.com from a year and i dont want to use it they have forcibily deducted through automatic payment i had made several chats but they don't reply my last hopes are with u i want that my rs 299 should be refunded at the earliest as i am in need of it
pls do the needful i am providing you the registered phone number and email on gaana.com

registered phone number : [protected]
registered mail id : [protected]@gmail.com