Gaana.com — Cancellation of auto renewal and refund of my fees

3 month ago, I, Bipin Ghimire, a middle class student of KiiT university has bought an audio product from Flipkart and got 3 month gaana subscription free of cost, then downloaded gaana app to avail the offer and few days ago I also checked whether the auto renewal is off or not, I tried to turn it off but it was not possible and today automatically 249 rs was cut from the bank
. I am so sad for my 249 rs as that means a lot to me . Please cancel my subscription and refund my amount as soon as possible.


Mobile no - [protected]

For the proof of payment I have attached the screenshot of payment receipt paid from paytm