I haven't used the gaana app for a really long time. I had opted for its 3 months free membership but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 399 deducted from my Paytm wallet. Gaana App didn't send any prior message saying your membership will be renewed... they directly deducted the cash. I do not need the membership ...I just need my money.
My sum deduct from my paytm wallet without my authorization. Not got any remainder Message from gaana.com. That was exceptionally fraudity behavior from gaana side.
I want my full money refunded.
My registered email id is [protected]@gmail.com
And phone number is [protected].
Kindly look into the matter and solve as soon as possible thankyou.
Hasini Kota
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