[Resolved] Gaana.com — charged more on auto renewal of gaana.com subscription

akharejhansi

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	gaana.com

Even after confirmation of continuation with previous plan (249rs/6months), 549 rs has been deducted for renewal inspite of 249 rs.

Gaana team is not reverting to my mail now. This is like they promised to continue with previous plan and then charged more.

I want to revert 300rs or cancel the subscription and revert whole money.

Ashutosh.

Snapshost is attached for confirmation mail from gaana team to continue with previous plan.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 9, 2018

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by akharejhansi Thanks for reverting the amount 300rs.
If this was resolved when I mailed, there would be no need of this complaint

Related Gaana.com reviews

View all 723 Gaana.com Reviews

Comments

Chindu devu

from Narnaul, Haryana

I had paid rs 399 for downloading songs yesterday but I am not able to download songs now, please help me or otherwise refund my money back. First it was shown that to adjust sync download but now when I take download option it is showing the same advertisement to pay rs 399 for downloading unlimited songs.