Gaana.com — charged multiple times automatically although auto renewal is off

Address:Block b6 datta nagar road, Pune, Maharashtra, 41144

My name is divyesh pardiwala i had purchased a coupon for gaana.com from magician for 3 months and its end date was on[protected] and as auto-renewal was off and i have the screenshot for the same than to i was charged for 399*3 and 99*3 times i dont understand why i am beings charges and when i contacted to gaana i was denied.
They said auto renewal was on but i have. Proof that auto-renewal was off and now after charging for the amount the application is automatically showing auto-renewal yes.
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Gaana.com customer support has been notified about the posted complaint.
Jan 11, 2020
Updated by Divyesh1197
Also thry donot have any telephonic support
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