[Resolved] Gaana.com — even after making payments, i am not able to access anything

peepultreeforme

from Silchar, Assam

Website:

gaana.com

My transaction number is[protected]. I have made payments for a yearly subscription but gaana plus is not at all working. Its very shocking to see no id, no login id, not even on my mail, no way of telling that i can access the downloading facility, i can not download either. What have you taken the payment for??? Surprisingly there is no customer care number or any helpline also available. What a sorry state.

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Sep 12, 2018

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Gaana.com Customer Care's response Hi There,

Greetings from Gaana !!!

We would love to fix this. Since, we do not have your registered email/number here, please write to us from the "Help" section of the app or email us at [protected]@gaana.com so that we can help you better. We look forward to your email.

Thanks !

Regards
Gaana Support Team