I subscribed to gaana.com using paytm to pay. But i cant unsubscribe on the app. I would like it to be done asap. My renewal is in 2 days. I dont want to pay for the renewal. So unsubscribe me. I am not going to put my email publicly i have put in a complaint with gaana.com and paytm in the last few minutes.
You people can make an app and put in a payment method for subscription but make it so difficult unsubscribe that i have to resot to this to get it done. Do you think this is ethical? I have really got doubts about your ethics.
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Oct 8, 2017
Complaint marked as Resolved
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Gaana.com Customer Care's response Hi Sai,
Greetings from Gaana!!
Hope your query is resolved now. If you have any other issues then do let us know from the ''Help'' section of the app or email us at [protected]@gaana.com.
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