[Resolved] Gaana.com — gaana.com unable to download songs | |
Iam a subscribed member of gaana.. That is iam gaana plus member for one year from october 2018. Still i am not able to download songs from last month.. Songs will be queued to download.. Unable to download even after removing previously downloaded songs.. Please help me to sort out this problem. I need to download songs which i like in gaana. Iam gaana plus member.. Please do the needful to resolve the problem, bcs i am not able to download songs even after subscribing to gaana. Was this information helpful? | |
Jun 21, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support May 20, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern We do understand your concern regarding the download. Please be advised, that if the songs are stuck in queue, you need to delete the songs in queue then logout and login again using the registered details. After logging in try downloading a single song and see it it works. For any further issues you send us an email at [protected]@gaana.com with the your registered details and details about the issue so that the team can look into the request further. Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency. Please let us know if you need any further help. Regards, Gaana Support Team | |
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