[Resolved] Gaana.com — gaana.com unable to get sony live premium

[Resolved] Gaana.com — gaana.com unable to get sony live premium

N Nimish M from Bengaluru, Karnataka

Login email id: [protected]@gmail.com I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr) Did not get any coupon code to be entered in the sony liv app. I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app I logged in sony live with the email address verified through their mail, but the premium content is still inaccessible. Was this information helpful? No (0) Yes (0)
Jul 9, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern We do understand your concern regarding the sony liv code. Please be informed that our team has just now sent an email with the code details, kindly check and redeem the voucher code at the sony liv app on the payment page after choosing the annual subscription. Kindly write to us at [protected]@gaana.com for further help. Regards, Gaana Support Team
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