[Resolved] Gaana.com — I want to delete my gaana account

[Resolved] Gaana.com — I want to delete my gaana account

V Vanshita Goswami from Noida, Uttar Pradesh

Hello i really want to delete my gaana account permanently please do it as early as possible. My registered email id is [protected]@gmail.com please delete my gaana account permanently as soon as possible it is very important to be deleted as it is creating some personal problem to me. I will really appreciate if it deletes soon. Please look forward to this and take some action. Thank you Was this information helpful? No (0) Yes (0)
Oct 5, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Gaana.com Customer Care's response Dear User, Thank you for sharing your query with us. As requested we have successfully deleted the account with this email address [protected]@gmail.com . For any further queries, you can always write to us at [protected]@gaana.com Regards, Gaana Support Team
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Comments

Nagesh Ajab

from Pune, Maharashtra

I want to close my gaana account. It is getting auto renewed.
There is no button on there website or mobile app where we can deactivate or close account.

I never seen such disheartening way to maintain customers.

Ganesh Mohan Sangvi

from Mumbai, Maharashtra

I purchased ganna plus from Paytm coupon and on last day of my subscription automatically RS 99 was charged because of Auto renewal but I have already opted Ganna plus for next 3 month using my cred points but today morning on last day old.

User id : ganesh.[protected]@gmail.com

Ganesh Mohan Sangvi's reply, Aug 31, 2019

purchased ganna plus from Paytm coupon and on last day of my subscription automatically RS 99 was charged because of Auto renewal but I have already opted Ganna plus for next 3 month using my cred points.

Please look into this on urgent basis

User id : [email protected]