[Resolved]  Gaana.com — I'm complaining about download service

Jan 09, 2019

Gaana.com Customer Care's response Dear User,

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concern.

Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction.

We understand that you have issues in downloading the songs, however we need to know a few more details so that we can accordingly assist you further in resolving the matter.

I am arranging a call back from one of your customer service specialists and they will help you.

You will receive it by end of today.

You can write back to us if you have any issues further.

Regards,
Gaana Support Team