[Resolved]  Gaana.com — Money paid for gaana plus subscription but waiting for subscription

There are these u/m issues that i am facing with gaana.com...

1. My mobile number is[protected] and amount of Rs.299 transaction id through sbi netbanking is[protected]IGAOTMZQD4 dated 05 Dec 2022. fyi 'gaana plus' is not getting activated even after 5 attempts.

2. Though i have paid ₹299/- for one year subscription of gaanaplus:-
- the app keeps saying that i am a free user.
- i am not able to download songs and the app starts asking for more money whereas i have already paid for one full year's subscription for hd downloading

Kindly resolve the issue to rebuild trust