Gaana.com — Payment done but not renewed

Payment done for Rs. 299 for a year and also 99 for a month, but still asks for renewal. Multiple tickets raised but no response. There is no option to call customer care too. The chat feature is utterly useless and frustrating. It is clear case of fraud from Gaana.com
Need refund and subscription renewal to happen.
Subscription for 1 Year - Rs 299/-
Purchased on 9 May 2023
Order ID GAANA[protected][protected]U

1 Month Gaana Plus - Rs 99/-
Purchased on 15 May 2023
Order ID GAANA[protected][protected]U