Gaana.com — Subscription renewed automatically even it was in inactive state

Address:

Paras seasons, sector 168, Noida

Gaana plus Subscription got renewed automatically without my permission because 4 days prior to subscription end date.”, I checked and my subscription status was in inactive state then how Rs. 499 money can be debited form the account.
got shocked after seeing my balance deduction mail. I had cancelled it before. And it was showing to “renew now” which means subscription renewal is not active. then How even this can be possible it got renewed automatically.

Kindly request you to refund my money back into the original payment method and subscription was not needed. Unsubscribe me and give back my money