Gaana.com — To cancel auto renewal

Address:83c/1e/j, Sainik colony Umarpur Niwan, Near Nehru park

Ganna

I have already communicated through mail that I don't want to renew my subscription and have urged to cancel my subscription as I am unable to get any option in your Gaana app to unsubscribe. I have attached the screenshot of my previous mails in this regards for your reference.

Still, I am getting mails on regular basis for the subscription and the amount is getting deducted from my account on regular basis.

This is really unprofessional and annoying for me as a customer.

Therefore, I again request you to kindly end my subscription as soon as possible for Gaana and do not send any further mails regarding to continue my subscription.

I expect you to help me in this regards so that I am not forced to some other legal actions.

Thanks and regards
Neeraj Singh
Mob [protected]
Was this information helpful?
No (0)
Yes (0)
Gaana.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gaana.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    723
    Pending
    0
    Resolved
    251
    Gaana.com Phone
    +91 12 0677 6830
    Gaana.com Address
    Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016
    View all Gaana.com contact information