Gaana.com — Yearly subscriptions ( cheated)

Address:

Ponda Goa

I have paid for yearly subscription Rs. 299 from my I phone exactly after one month it’s is showing as free user in the app. Asking to pay again. In transaction history of the app it is showing 299 Rs. transaction . Tried emailing but got the system generated mail saying wait for 48 hrs .. many days have past.