[Resolved] Gaana.com — not able to redeem gift card for gaana+ subscription purchased from amazon

Pankaj Wadhera

from Gurgaon, Haryana

Address:	122003
Website:	www.gaana.com

I have purchased gift card for gaana + subscription from amazon.in. I am not able to redeem as per given instructions in gift card email. Please provide me early resolution.
Attached error screenshot for reference.

I am an old customer of gaana using gaana + service from more than 3 years

My login details are [protected]@yahoo.com and mobile number is [protected]

+1 photos

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Jan 4, 2018

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2017

Gaana.com Customer Care's response Hello Pankaj,

We are extremely sorry for the issue. As per our records, we can see that your subscription is already active.

Please mail us at [protected]@gaana.com so that we can get this fixed at the earliest.

Waiting to hear from you.

--
Regards
Gaana Team

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