Gadgets Guru Complaints & Reviews

I have order a smart watch on 23 june an I have received the watch with touch problem so i have many times requst to return an n before I have order they have said me that return is available for 15 day i want to return my watch n i have complain ed but no rply i want my fund back thankyou

I have ordered 1 pair shoes from there and they sent me fake and wrong product, when i ask them about the fake product they ask me to send it back on H. N. 12/1764 opposite parekh Bagh Shahpore Surat, Gujrat. 395003 this address, they have recieved the product from my end. Now they are not responding. Please guide me how to get my payment back, thanks

In gadgets guru online site I book series 7 smart watch but they sent duplicate and fake product

Hi
I am purchase smart watch delivered yesterday
But prodect no quality
I am not satisfied
I want refund and item return

Hello sir i ordered the product and its not even working properly and its size is not what i ordered and since the same day i am trying to get in touch for refund but no response properly for refund please help me in returning and getting my refund

I buy a lot of stuff online. I wanted a 2nd hand laptop, and so I began searching and found them. They were selling Amazon renewed products at a lower price. I even checked their background. So, I ordered a Mac book pro 16 inch. And made the payment of Rs 15000
Once the order was placed. I made the balance payment of 15000.
On the link they sent to track, it shows delivered. But I have not received the order. I contacted my bank and disputed the payment. The name of the business on Google pay is santosh kumar. And the number they used is: +[protected].
I am also attaching their insta profile where I found them: https://www.instagram.com/gadge_guru24/
I want my money back. This is a scam. Even though all the proof they gave looked real... Now I understand. It is a fraud.
Please look into this... I spent almost everything I had on this.

In Google the share a post that I have Woh 499 rs. And then I click to receive the price my money from phone pe deducted I didn't order anything from gadget guru.. I want my money back

Dear sir, i have ordered this product on 28th of october 2015, it was supposed to reach within 10days but yet i haven't received it.only i have received multiple of ask me bazaar customer care people.Next on 31/10/2015 i have received a mgs that your order AB6684784 from gadget guru is ready to be dispatched it wil be delivered with in 5-6 working days . Again on 04/11/2015 i received a mgs that your order AB6684784 from gadget guru has been dispatched .it will be delivered with in 4-5 wroking days. track shippment at FtrSplyChn with tracking number P[protected].but im unable to track my product with this number on the site you people have provided..And today its 11/11/2015 till now i have not received my product im really very much disappointed with your services so kindly resolve my problem as soon as possible or im gonna take a sever action on people and i dont suggest ask my bazzar to any body after facing such bad service so kindly look into my problem and make sure you deliver my product with in one or two days . one think i forgot to mention that the payment had succssfully completed.

MY DEAR BROTHERS, DON"T BUY ANYTHING NEVER AND EVER FORM THIS SITE ,THIS CHEATING WEB SITE I WAS CHEATED BY THIS SITE ,I PLACED ORDER (ORDER NO.E[protected] SAMSUNG ACE MOBILE 6990/-I PAID MY DEBIT CARD AFTER DEBITED AMOUNT I GOT ORDER CONFORMATION THEN NEXT DAYI GOT ANOTHER MAIL FORM SALES TEA M THEY TOLD DE TO SOME RESONS UR ORDER CANCELED THEN I ASKED MY MONEY THEY TOLD TO ME MONEY NOT CAPTURED BY BANK WILL SEND U 14 WORKING DAYS I WIAT 15 DAYS THEN CALL CUSTOMER CARE THEY TOLD WE R NOT CAPTURED AND NOT REFUND CHEATING VERY BIG BIG CHEATING I LOSE 6990- SO DONT BELIEVE THIS BIG CHEATING I WILL NOT LIVE GOING FOR LEGAL ADVICE ..

Hi,

I bought an online Dell Laptop from Gadgetsguru.com, However due to personal reason cancel the order before even it was shipped to me. i was promise refund from the Customer Care however after that i never received any email or the product or any phone call from them.

Nor i received the refund as its still doesn't reflect in my Credit Card Statement.

Nisha Mishra

I booked one item in gadgetsguru.in on 6th Nov-11 and also transferred amount by internet banking. A mail is received from there, confirming the receipt of payment. But the product is not delivered. One mail is also written to them, but no response.
MAIL - 1
We have received the payment, and the order in now Under Process stage, once the product is been dispatched we will update you with the Tracking Details.

Thanks & Regards,
Pallavi Khavnekar
Customer Care Head
gadgetsguru.com
Mobile - [protected]
Office - +[protected]/88
Fax[protected]
Email : [protected]@gadgetsguru.com
Website - www.gadgetsguru.com

MAIL - 2

Your Order Confirmation No. is # CD[protected]
Dear
Here is the invoice for the purchase you've just completed. Please save this message. It contains your Order Number, which is needed for any inquiry you may have about your purchase.
===========================INVOICE===========================
ORDER NUMBER : CD[protected] INVOICE DATE : 11/6/2011
ORDER INFORMATION
S.No Product Name Quantity Unit Price
1 Apple iWork 09 Retail 1 4700.00
List Price Rs. 4700.00
(-)DISCOUNT Rs. 241.00
OUR PRICE Rs. 4459.00
TAX Rs. 223.00
SUB TOTAL Rs. 4682.00
SHIPPING PRICE Rs. 100.00
NET TOTAL Rs. 4782.00
SERVICE TAX(CRDIT CARD) Rs. 0.00
Payable Amount Rs. 4782.00

I bought a Jabra Bluetooth BT8040 from Gadgets Guru paying full money in advance
Reference : Order No IN830919‏

They claim on their website to provide brand new products with warranty, however, the product supplied to me did not work more than few weeks. after lot of chase up, the comapny asked me to send the product for repair, however, again after lot of follow-up after one month they are now claiming that the product is non-repairable as it is broken! It can be mentioned here that Gadgets Guru do not look like have an intention to take ownership and responsibility to supplying me an inferior/substandard product, however, they are taking excuses now. It is also to be noted that the said product is Bluetooth handsfree which is, to my best knowledge, is never repaired, and it was represented to them long ago that such products are not repaired however they are only replaced in case of technical problems, but Gadegtsguru insisted to get the product back for repairing. It is now very clear that it was their game plan, and Gadgets guru have tried to fake stating the product is damaged since the product is never to be repaired but should be replaced. Company is taking excuses and shying away from providing a replacement.
I have all communications in writing, and it can be provn that the compoany is now turning its back to its commitment to truthful customers.
It is requested that the case be highlighted to necessary authorities to get me the replacement of the faulty product from this company.
Thanks!

Sub: Online Fraud by Gadget Guru
Dear Sir/Madam,
I am Pradeep Kumar Vanteru,(nellore, andhrapradesh) I have order Sony Ericsson c903 mobile phone online. The website called WWW.gadgetsguru.com .Order number CM 17909644 and Sd card Total cost of the product was RS 18307.00 on 09/12/2009. in the agreement they mentioned to deliver the product with in three days, after one week they send the mail that they could not able to deliver the product to the mentioned address although they agreed to deliver then I requested to refund my money back, but they are not refunding money and doing fraud to many people like me. They always says they refund the money but I have not received single rupee. When ever I called them they says they are refunded the money today evening but they are not. So could you please Make them to refund money and protect the people from these fraudulent. The address of the Fraud Company is
WWW.GADGETSGURU.COM
601 Rudresh commercial complex
19th road nexg to Ambedkar Garden
Chembur
Mumbai
Pin code: 400071
Phone No [protected]

If you could make them to Refund my money I will Be grateful to you, thanking you,
yours faithfully
Pradeep K Vanteru

Hi,

I ordered for a Sony Dictaphone through Gadgets Guru.com - Order no CM28509616 and have been trying to contact them but no one seems to answers my calls it goes to a answering machine and no response to my emails, my credit card has been charged Rs. 6100/- I am not sure if this is a fraud company and should i complaing through a police station??
please advice.

Mustafa

I made the order on 26th March, and the payment of 4200/- was confirmed by the gadgetsguru.com staff. The staff was extremely prompt in their responses until the payment was made. Since then, i have been waiting for my order and sent several email queries. All queries are being ignored and customer care guys are being extremely rude and indifferent. This is not a good site for shopping. I seriously regret my decision of going with this site for my order. I am never trusting these stupid indian shopping portals ever again, ebay would have been far better.

Sir,
i have orderd for voice recorder at Gadgetguru.in and make payment for that through fund transfer on 2nd march 09.i have also getv the acknowledgement from the site but after that no reply from them i have made many email to them for your info. i am giving you my order detail and their acknowledgement, pl. guide me for further action.
Dear sir,



I have transfered money from my bank ac. so pl. find it and send me confirmation and deliver the product as soon as possible.pl. find mine and payment details bellow.
Name-Brijesh Darji.Address-C/o. Max New York Life, Sardar Patel Vyapar Sankul, Mal Godown Road, Mahesana. 384001
2. Gadgets Guru User ID- [protected]@yahoo.com
3. Order Number-CM2309617
4. Banking details A/c No.,[protected]
Bank Name-ICICI BANK. Branch-Landmark, Baroda.
Bank Transfer no.[protected]


Thank you for your purchase on Gadgets Guru. Your order is under process. We will keep you updated for the same.



We confirm the receipt of you amount Rs. 5987.00

Thank you.

If you have any query do email us back.


Regards,
Sales Team,
GadgetsGuru.com

On 2nd of August i made a purchase of a PS3 gaming CD worth RS 1700 with order no 28081.Payments were made via credit card.After 15 days i called their customer care. When i made the enquiry i was told the item has run out of stock and they will ship as soon as they get the item.Its almost been a month now but no signs of my item.I mailed them several times that they ship me a diffetent CD that they have in their stock.But no reply is being made.
I can only conclude that this is real fraud site and warn all net users to be beware of this site.