Gajabo.com — Not delivered my order no # 1954

I have placed to Gajabo.com a order #1954 on 05/06/15 of Rs 1018/- paid by my sbi debit card in express delivery mode which they have committed to delivered within 5days at my shipping address. But after a long 27 days I've yet not received that order.

I have already send two times emails about the same matter but they did not replied. I have contact Gajabo customer service by phone several times and every occasion the customer service told me that product will be delivered in few days. but yet not the order is delivered to me.

Please do the needful and bound Gajabo.com to delivered my order #1954 immediately to my shipping address.