Gameloft — Download on Asphalt 9

Hi my name is James and i really love playing Asphalt 9 and every time i play Asphalt 9 on windows 10 it keeps on freezing all the time and every time time i do the free cards on Asphalt 9 it still takes so long to download. Every time i do the free cards on the tasks on Asphalt 9 and i am getting really sick and tired of it and it happens every day every time i play Asphalt 9 and i am getting fed up with it can u sort this problem out please