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Gameloft — purchase was not delivered

Asphalt 8 AIRBORNE.
I had 17300 Tokens in the game on 11th March 2018.
And I wanted to buy Aston Martin Vulcan car for 14250 tokens.
So I clicked on the button to buy the car, but the Car was NOT given to me or not delivered in the garage, and my whole savings of tokens were Reduced to 3100 Tokens.
I had a Very Good 4G Internet Connection and I also tried with the Wifi connection,
and also Restarted my device 4 to 5 times.But after opening the game, there was only 3100 tokens but I did not get the CAR.
PLEASE, REQUESTING YOU TO GIVE MY CAR.
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