Claimed

Garudavega Courier Services Complaints & Reviews

1
Last updated Nov 21, 2023
Complaints 163
Resolved
8
Unresolved
155
Quick Links
Statistics
Share
Contacts

File a complaint to Garudavega Courier Services

Having problems with Garudavega Courier Services?

File a complaint and get it resolved by Garudavega Courier Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garudavega Courier Services
Customer Service Contacts

Garudavega Courier Services Phone Numbers

Phone
+91 88 8555 3344
68
41
+91 40 4555 5066
25
25

Garudavega Courier Services Website

Garudavega Courier Services Head Office Address

1-8-308/1/1, Patigadda Road, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India
500016

Garudavega Courier Services reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saroja Krishnasami
Oct 21, 2021
Report
Copy

Address:PALAYAMKOTTAI

We booked a parcel on 18.10.2021 at 6.30pm. from India (state code 33) to USA. We couldn't track the parcel yet 21.10.2021
Garudavega Courier Services customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prasad Anugolu
    Oct 6, 2021
    Report
    Copy

    Address:BAPATLA (branch/ Agent)

    I have booked a courier on 3rd Oct from BAPATLA TO DETROIT U.S.TIill now I have not received tracking number
    Inv no.[protected] dated 3.10.2021 from BAPATLA
    Garudavega Courier Services customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kasiviswanathan Elumalai
      Oct 4, 2021
      Report
      Copy

      Address:bangalore 560043

      Please refer to invoice number [protected] dated 27-09-21. After payment of the charged amount, the tracking id sent to my mobile is 1z63xv[protected]. It was not possible to track in ups.Com as this is a wrond id sent to my mobile. To day i went personally to enquire and the correct tracking id is 1z63xv[protected]. It is a blunder. Please let me know your followup action. Hope you will take appropriate step to correct the system.
      +1 photos
      Garudavega Courier Services customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lavanya Mithun Murali
        Sep 18, 2021
        Report
        Copy

        1. No compensation provided for the damage caused due to shipment delay.
        2. one of the other product took for damage investigation by UPS (Partner with Garudavega) is ABANDONED.

        im at loss of paying close to 600 USD shipping charge to the company.

        Agents disconnect phone call after hearing my name & no answer the emails.
        Garudavega Courier Services customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Thamilselvi nallamuthu
          Sep 16, 2021
          Report
          Copy

          My family sent a parcel from Theni. It was 31 kg. We paid what ever amount to be paid including the service charge to chennai. It’s not dispatched from chennai saying we owe another 400. How can garudavega keep hold of a parcel saying we owe which we are not aware of. We didn’t say that we won’t pay the money. We paid more than 20000. Do they think that we won’t be able to pay this 400 or 500 and keep holding a parcel in Chennai. It’s almost 4 days and I dint get any tracking id.
          Garudavega Courier Services customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Sep 15, 2021
            Report
            Copy

            My 3 packages totally 35kgms in weight, sent from India arrived soaked wet. All items inside were damaged due to the water inside. I have attached all the photos proof with this complaint. Worst storage and service by Garuda Vega. I need compensation for the items damaged due to their irresponsible service.
            +8 photos
            Garudavega Courier Services customer support has been notified about the posted complaint.
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sidsahana
              from Chennai, Tamil Nadu
              Sep 12, 2021
              Report
              Copy

              Non delivery of parcel sent to Millcreek, Washington, U.S.A.

              I sent a parcel to Millcreek Washington USA through Garudavega Chrompet Chennai on 19/08/2021.The receipt no is [protected] and the Ups tracking no is 1Z63XV[protected].while booking the parcel I was told that the parcel will be delivered in 4 working days.While tracking the UPS on 21/08/2021 it showed that the facility departed from NewDelhi.
              After that since there is no update upto 24/08/2021 I contacted Garudavega over phone and...
              Helpful
              5 other people found this review helpful
              5 found this helpful
              Write a comment
              Report
              Copy
              S
              Sandeept123
              Sep 8, 2021
              Report
              Copy

              Have sent a package from NJ USA to Hyderabad. DHL took the package from me and messed up the label. The box was stuck in Bangalore and I was charged for storage for 2 days. When I reached out to Garudavega, they asked me to pay for it so that the package gets released.

              I am not supposed to pay for someones mistake. On top of this, garudavega stopped answering my calls and replying to my emails. This is the worst service ever.

              Better to use FedEx as they are more reliable and faster.
              Garudavega Courier Services customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                thameemrasik
                from Chennai, Tamil Nadu
                Sep 2, 2021
                Report
                Copy

                Address:dasaprakash chennai

                This person in the photo is incharge here in this branch. He is not fit to be a front desk person. he asked for aadhar card copies. i went out to take copies leaving my parcels in the branch. he opened and taped all the packets with out my perssion and konwledge. when i asked him about that he started to yell at me. 0% manners some one from garudavega teach your staff how to talk to customers. he did not even say an apology for his mistake.
                worst service i have ever seen in my life
                +1 photos
                Garudavega Courier Services customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rpittala
                  Sep 2, 2021
                  Report
                  Copy

                  My shipment was to USA and not moving when contacted CC one day they said it’s in transit nearby to Germany but in UPS.com showing as delhi after4 days again contacted CC they said it’s in destination place and will be delivered but in site still showing as delhi in transit today when called they are saying it’s in delhi. And should depend on UPS.com for tracking but not CC service representative. Then why having CC I am totally disappointed the way they speak and arrrogantly keeping aside the call on hold
                  Invoice No:[protected]
                  Garudavega Courier Services customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rvrajancbe
                    Aug 26, 2021
                    Report
                    Copy

                    Dear Sir
                    I sent two boxes of food items from Coimbatore Garudavega courier to USA on 18th august 2021 to the below address :-
                    Anirudh Varadarajan
                    1655 E University Drive,
                    1030 BF Apartment number
                    Tempe, Arizona 85281
                    Phone :[protected]

                    Bill no: [protected] dated 18/08/2021
                    The tracking status says the apartment number not mentioned.

                    Kindly do the the needful at earliest.
                    Regards
                    Kanchana - [protected]
                    +1 photos
                    Garudavega Courier Services customer support has been notified about the posted complaint.
                    Helpful
                    10 other people found this review helpful
                    10 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niti Singhania
                      Aug 20, 2021
                      Report
                      Copy

                      Parcel still not received after more then a week

                      Address:1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016.

                      Garudavega picked up our Parcel from Mumbai on the morning Aug 14th 2021. They did create a label till Au 17th 2021. Then shipped it another warehouse on Aug 18th. Its been in that warehouse in New Delhi x3 days now. On calling customer service, they reassured us that they will update and make sure the parcel reaches USA by Aug 21st. But there were no updates from them or on tracking site. On calling customer service again on Aug 20th, they...
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy
                      J
                      Jeejagokulam
                      Aug 19, 2021
                      Report
                      Copy

                      Address:K.v gopikumar , shanti marg#2,gokulam, manissery, ottapalam, 679521
                      Website:www.garudavega.com

                      My parents did the courier from garudavega palakkad branch on 5 th aug 2021. We had an function on 18 th so they send us Indian dresses and sweets fir their grand kids thinking that it will reach here in USA atleast by 10th or 12. And its 19 th here now still no communication from them . I am trying to reach them through email n phone .even if they pick only one answer”sorry mam its on its way” .. now we missed The function, definitely the food items would have gone bad . If they dont know to deal with this service please stop the business. Dont waist peoples time and money. My old parents in this time spend more money to travel to palakkad just to send sweets and dress for their grand kids.
                      All theses days stressful for them and us. And still now I didn’t receive my parcel.
                      Garudavega Courier Services customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rosy sar
                        Aug 5, 2021
                        Report
                        Copy

                        My parents sent a courier last week. The package is rescheduling continuously. From madurai to chennai, chennai to delhi, delhi to germany and now it's showing on the way, don't know now where it will go now??? Cargo flights are allowing in uae. But dont know why they are sending like this??? Tied up with ups, earlier it was dhl. That was too good. Wont recommend next time. Tracking no - 1Z63XV[protected]
                        Garudavega Courier Services customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          JyothiP
                          Jul 31, 2021
                          Report
                          Copy

                          Address:No.13-3-362 R.T.C Bus stand Road Beside Prashanthi Lodge Land mark : Near Samsung Showroom Ananthapuram -515001

                          We were really disappointed to say this that we had missing items in the parcel which was delivered to Australia from Garudavega services at Anantapur, Andra pradesh, received yesterday.(Invoice No - [protected])
                          We noticed that an expensive t-shirt, inner sports wear and a track pant and a black beads artificial set missing in the package costs around Rs 2600/-.
                          Can you please enquire on this and refund us the amount? As this is the first time experience for us, it made us to loose hope and trust on Garuda Vega services .

                          Please take this as high priority and kindly action it at the earliest .
                          +4 photos
                          Garudavega Courier Services customer support has been notified about the posted complaint.
                          Helpful
                          5 other people found this review helpful
                          5 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raj creative works
                            Jul 28, 2021
                            Report
                            Copy

                            It takes too much time for delivery, at the time of sending courier they said 7 days but it takes too much time, and they don't tracking details alsoTracking number
                            UPS-1Z63XV[protected]
                            Garudavega Courier Services customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kavitha Sudheer
                              Jul 27, 2021
                              Report
                              Copy

                              Address:D.No:28/851-A, near Raithu Bazar, Srinivasa Nagar, Nandyala, Andhra Pradesh 518501, India

                              This is regarding Waybill Number -63XV82BQ8KS with Shipment ID - 63XV82BQ8KS dated 22July

                              4 units of watches - without battery were given in consumer SHop in Nandyal - Garudavega center,
                              BUT ONLY 2 WERE Received;
                              Disappointed a lot ..I guess the items might have missed in Nandyal Garudavega Center itself. They haven't sealed infornt o[censored]s.
                              Garudavega Courier Services customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                Idea Space
                                Jul 20, 2021
                                Report
                                Copy

                                Address:1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016
                                Website:www.garudavega.com

                                Hi all,

                                We had 45+ kgs of food items to ship and they purposely created multiple invoices with different rates per invoice.

                                As the customer is sending more KGS then they say the price will be less, but they have a trap in Billing.
                                They will create more invoice and calculate the per kg price differently.

                                It's a big cheating in making customer to pay different rates for the total weight even though of you book all at one time

                                It's not at all fair.

                                Need some serious action on them to be more transparent.
                                Garudavega Courier Services customer support has been notified about the posted complaint.
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Smritig123
                                  Jul 20, 2021
                                  Report
                                  Copy

                                  My family sent a package from chandigarh, india to california, US and there were missing items.. some pooja items and spices for personal consumption were missing.
                                  My parents explicitly checked with the person handling the packaging in chandigarh and he confirmed that they can be sent without any issues. I received the package today in US and all those items are missing.
                                  Please look into this..
                                  Garudavega Courier Services customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Geetha Jaisankar
                                    Jul 19, 2021
                                    Report
                                    Copy

                                    There is no status updated in the tracking web site. Customer care service is not responding properly cutting the calls abruptly. The package is not delivered yet. Both Garudavega and UPS are lying giving false information. You have lost the package. So, giving false commitments every day. Very worst customer service.
                                    Garudavega Courier Services customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit