Garudavega Courier Services Complaints & Reviews

Not received the courier of 15 days

Inquiring about the status of my shipment, I have received no response from almost 4 locations they asked me to contact... don't trust this service with time-sensitive items...
It's been almost 15 days and my shipment is still in India.
they will simply disconnect the call if they don't have any update or answers... useless service...

I have booked 4 consignments of diwali sweets to friends in USA from Coimbatore Garudavega office. (Receipt nos. [protected]. [protected], [protected] and [protected] ) on 28 oct 2021 from Coimbatore. Usually within 4/5 days you deliver the shipment. This time the parcels are still now are in India as per your tracking details.

We booked 28th oct. Till now it is in India. It is almost 10+ days. This delay is totally unacceptable, since all items are sweets and eatable . There is no use of it. we are planning to raise legal complaint . We are not receiving any official message from you regarding delay from you.

My cousin sent parcel from tirunelveli to los angeles on 26 th oct 2021 . I got tracking num only on 1 nov 2021. Today its 5th nov 2021 the tracking says only label created. No proper response from the team.. sent mail no response.. having worst experience with garudavega tis time.. on checking just now i knew so many ppl have same concerns.. v r helpless donno whom to contact n get details..

I booked parcel - 2 pieced Total 16 kg from Trichy branch on 24.10.21 Sunday to US .ON 30.1.21 TRACKING NO. 1Z5Y77X[protected] GIVEN. While seeing on Tracking no movement after 31.10.21 from Delhi is not known. On contact with UPS THEY INFORMED THAT NO IINFORMATION rec'd. for delivery details. Also no response from Trichy Vignesh Nagar branch rec'd. so for. What about mu parcels sent to USA ? Now 23 days lapsed. Respond urgently.

We hand over the package on Oct 31st to Garuda vega courier home service, in ups they accepted on Nov 2nd till now it is not went to destination, still it is in delhi, no proper response from anyone from your end. Pl accept my request and do forward

Had sent 2 parcels to USA on 23 oct 21
1Z5Y77X[protected]
1Z5Y77X[protected]

still on 03 nov 21 there is no status on parcel
sent multiple mails to support
called support multiple times -no proper response

manger is not picking any calls

rm has switched off his mobile
they are fraud company and thieves

b ganesh [protected]

1Z63XV[protected].My package was sent from trichirappalli, tamilnadu on october 26.After 5 days I got the tracking number showing label created.what is the reason of this delay? Those package has to be arrived for Diwali.What is the use of I don’t get on diwali.?Reply ASAP.

Booked a parcel to US. sent on 22nd from coxtown garudavega office, the items were not packed properly by the courier person rakesh as he told that the packing will be done in yeshwanthpur HUB. the box was delivered on 29/10/21 but the sweets were missing and only the empty sweet box was available in parcel box. immediatel informed rakesh courier person in coxtown but he told to raise a complaint.
very horrible service from garudavega, coxtown bangalore

Hi, I haven’t received my package which has shipped from Chennai to UAE it’s about more than 10 days from the day of payment, there is no update and proper response from Garuda vega courier services, Tracking ID: 1Z63XV[protected]

Hi, I booked courier on 25th oct to singapore .it shows the status as in new delhi on 27th oct, after that no updates on it.we tried to call UPS .they are asking us to follow local courier and investigate.The lady who is in charge of local courier(sathy road, coimbatore ) not giving proper answer, asking us to raise complaint and cut the call abruptly.the service is very poor.we are expecting things for deepavali .please do something

I have sent a Consignment to USA from your Ganapati, Coimbatore br on 27th, October, 2021. The tracking order facility provided in your website is not working at all. I have tried to contact the Ganapati br people, needless to say their response was pathetic. Neither the live chat nor customer service number provided also not working.

What should I to get the tracking details.

Booked a parcel to Aus on the 20th Oct from your vela very, chennai-42 branch and i am yet to get the track number as of 6pm of 23rd.

We booked a parcel on 18.10.2021 at 6.30pm. from India (state code 33) to USA. We couldn't track the parcel yet 21.10.2021

I have booked a courier on 3rd Oct from BAPATLA TO DETROIT U.S.TIill now I have not received tracking number
Inv no.[protected] dated 3.10.2021 from BAPATLA

Please refer to invoice number [protected] dated 27-09-21. After payment of the charged amount, the tracking id sent to my mobile is 1z63xv[protected]. It was not possible to track in ups.Com as this is a wrond id sent to my mobile. To day i went personally to enquire and the correct tracking id is 1z63xv[protected]. It is a blunder. Please let me know your followup action. Hope you will take appropriate step to correct the system.

1. No compensation provided for the damage caused due to shipment delay.
2. one of the other product took for damage investigation by UPS (Partner with Garudavega) is ABANDONED.

im at loss of paying close to 600 USD shipping charge to the company.

Agents disconnect phone call after hearing my name & no answer the emails.

My family sent a parcel from Theni. It was 31 kg. We paid what ever amount to be paid including the service charge to chennai. It’s not dispatched from chennai saying we owe another 400. How can garudavega keep hold of a parcel saying we owe which we are not aware of. We didn’t say that we won’t pay the money. We paid more than 20000. Do they think that we won’t be able to pay this 400 or 500 and keep holding a parcel in Chennai. It’s almost 4 days and I dint get any tracking id.

My 3 packages totally 35kgms in weight, sent from India arrived soaked wet. All items inside were damaged due to the water inside. I have attached all the photos proof with this complaint. Worst storage and service by Garuda Vega. I need compensation for the items damaged due to their irresponsible service.

I sent a parcel to Millcreek Washington USA through Garudavega Chrompet Chennai on 19/08/2021.The receipt no is [protected] and the Ups tracking no is 1Z63XV[protected].while booking the parcel I was told that the parcel will be delivered in 4 working days.While tracking the UPS on 21/08/2021 it showed that the facility departed from NewDelhi.
After that since there is no update upto 24/08/2021 I contacted Garudavega over phone and sent so many mails to find out the location of
The parcel.But no responsible reply received.On 30/08/2021 Ireceived a mail from Garudavega stating that your parcel is missing and investigation
Is in process.I was very worried and contacted Garudavega for the update.
At last on 8/8/2021 I received a mail stating that the parcel found in DXB
and connected further.But even now no action is taken for the delivery of parcel.Almost 25 days over and Garudavega is not bothered to take proper
action to deliver the parcel.This shows their negligence and inefficiency
In their service.Still they are not in a position to tell when the parcel will be delivered to Millcreek Washington USA.