[Resolved]  Banerjee HP Gas Service — FAILURE OF DELIVERY OF HP GAS FROM BANERJEE HP GAS SERVICE

I am privileged of being a valued consumer of HP GAS, BNERJEE HP GAS SERVICE, 10/1 DESHBANDHU CHITTARANJAN ROAD BUDGE BUDGE KOLKATA 700137 (WB)

I have booked my HP Gas Cylinder on 29th July'13 with booking No.:.259450. On 7th August it was supposed to reach at my home as per booking confirmation provided by the distributor via Mobile Text Message. As if I haven't received till 13th August, I have visited 14th August'13 to Distributor's office for status of my booking delivery as it was already postponed. I was further assured by them that it will be reach on 14th itself. But on 16th August'13 a Mobile Text Message came from my provider that Booking No: 262564, Cash Memo:126104 has been cancelled. It seems that someone has booked a gas cylinder with my consumer no. without knowing me. I just want to know that when I 'll get my gas cylinder and what is my provider doing with my consumer no. For creating a further failure service and booking a gas cylinder with my consumer no. without knowing me by Banerjee Gas HP Service , I have register a complain on your establishment which is stated on above.

I will be obliged if you kindly refer some solution and take necessary action by your authorization .

Expecting an early positive response from your end.