Gaursons India Pvt Ltd — Payments not being realised not shown in ledger

Booked 4 units in GaurCity mall 1482, 1483, 1483, 1484 even after paying the amount my 2 units 1482 and 1483 were cancelled. This is due to amount was sent to gaurs account only and reason was given like i did not send the email to them after sending the money online, though in narration it was clearly written for which unit in gaurcity mall amount belongs to. But okay after taking a bitter pill and loss of gst on these two units we told lets transfer some 10 lakhs remaining amount to other units. I have submitted all the record of making payment my goodluck that i am manager in SBI so it was lil easy for me to submit. But still today after visiting atleast 20 time my fund is not transferred. Person we are dealing in gaur office says that its done but in ledger it is not showing for reason god knows, and they are demanding money for full amount in offer letter which we wish to pay but after deducting that 10 lakhs. And no one picks the calls seriously no one picks we have to and sit there wholeday but still they dont resolve. My no [protected] units booked in my mothers name Vinesh kumar sharma